Nariah D. Jackson
Moody,AL
Summary
Great team player with a commitment to excellence seeking an entry-level position within the healthcare sector with the aim of using my excellent organizational skills, attention to detail, and passion for helping others by providing quality customer service and compassionate patient care at all times.
Overview
4
4
years of professional experience
Work History
Patient Transporter
UAB Medicine
09.2024 - Current
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
STORE CLERK STOCK ASSOCIATE
WalMart, Inc.
07.2023 - 05.2024
- Received and verified inventory, and accurately updated stock records
- Stocked, rotated, and conditioned all grocery product inventory on shelves according to the company's standards and productivity guidelines to ensure visibility and freshness
- Monitored grocery stock inventory and stock levels by utilizing handheld devices to update records, scan barcodes and ensured accurate counts with designated grocery products
- Minimized damage and shrink through proper inventory control and product handling
- Provided excellent customer service, including assisting with inquiries, locating products, and maintaining a great shopping experience for the customer
- Met deadlines and prioritize assigned tasks by replenishing and refilling grocery store shelves by properly stocking so they can be available for customers
- Identified and resolved grocery stock related issues such as inventory discrepancies or expired goods
- Maintained cleanliness and orderliness of the grocery department, including aisles, assembled displays, and storage areas
- Efficiently followed all the tasks delegated by supervisor authority
CUSTOMER SERVICE ASSOCIATE
Walgreens, Inc.
07.2021 - 08.2022
- Processed purchases and handled payment transactions using a POS system
- Highly proficient in operating a cash register that also entailed processing sales discounts and refunds
- Gathered customer feedback and made process changes in order to exceed sales and customer satisfaction goals
- Was energized and inspired to perform sales floor activities such as merchandising and selling
- Assisted and greeted customers on the sales floor, restocked merchandise on shelves, straightened merchandise at store closing, and took inventory
- Managed customer relations and customer service through daily communication and interaction
- Improved customer service waits times to mitigate complaints
DATA ENTRY INTERN - REMOTE
Acire Group
06.2020 - 12.2020
- Held responsibility for entering customer account data within internal CRM database and spreadsheets
- Answered and routed calls to requested departments
- Updated customer information within database to keep accurate records
- Identified and corrected data entry errors to prevent duplication across in system
- Remained focused for lengthy periods to accurately perform work with adequate speed
- Improved data storage protocols by reorganizing documents after initial data entry
- Forwarded completed entries to for review and approval
Education
Bachelor of Science - Biology
University of Memphis
Memphis, TN05.2027
High School Diploma -
Moody High School
Moody, AL05.2022
Dual College Enrollment -
Jefferson State Community College
Birmingham, AL01.2022
Skills
- Data Entry
- Teamwork
- Communication Skills
- Flexibility in Change
- Skilled at Managing Multiple Tasks
- Customer Service
- Dependable and reliable
- Organizational Skills
Additional Information
Available upon Request
Timeline
Patient Transporter
UAB Medicine
09.2024 - Current
STORE CLERK STOCK ASSOCIATE
WalMart, Inc.
07.2023 - 05.2024
CUSTOMER SERVICE ASSOCIATE
Walgreens, Inc.
07.2021 - 08.2022
DATA ENTRY INTERN - REMOTE
Acire Group
06.2020 - 12.2020
Bachelor of Science - Biology
University of Memphis
High School Diploma -
Moody High School
Dual College Enrollment -
Jefferson State Community College
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