NARRY VEANG
Philadelphia
Summary
Dedicated clerical assistant with extensive background in customer service. Skilled in managing administrative tasks and supporting team operations efficiently. Proven ability to handle multiple responsibilities with accuracy and professionalism. Committed to enhancing organizational workflows and delivering excellent service in fast-paced environments.
Dynamic individual with hands-on experience in data entry, and maintaining confidential documents and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
5
5
years of professional experience
Work History
Overnight Customer Service
Samuels & Sons Seafood Co.
Philadelphia, Pennsylvania
05.2023 - Current
- Assist operations during peak season to deliver the company’s sales goal.
- Ability to work independently and effectively, while also being a team player and collaborating with others when necessary.
- Demonstrates strong attention to detail and accuracy in data entry tasks, resulting in high data accuracy rates and timely completion of tasks.
- Proficient in navigating Microsoft and Google Software.
- Organize heavy confidential paperwork and send sales reports accordingly.
Customer Correspondent
Fishadelphia
Philadelphia, Pennsylvania
08.2021 - 01.2022
- Collaborated with coworkers to deliver project requirements, meet deadlines, and address issues related to products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers in-person or through mobile conversations.
- Improved operations by working with team members after customer engagement.
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
Education
High School Diploma -
Mastery Charter Thomas Campus
Philadelphia, PASkills
Experienced in software tools
Accurate data entry
Customer Relations
Office Administration
Billing process oversight
Google software proficiency
Microsoft Office proficiency
Spreadsheet management
Communication
Effective time management
Detailed organization
LANGUAGES
English
Khmer
Timeline
Overnight Customer Service
Samuels & Sons Seafood Co.
05.2023 - Current
Customer Correspondent
Fishadelphia
08.2021 - 01.2022
High School Diploma -
Mastery Charter Thomas Campus