Dedicated customer service professional with a strong focus on customer satisfaction, effective complaint resolution, and cash handling. Proven ability to train staff and maintain high standards of service.
Overview
22
22
years of professional experience
Work History
Customer Service Cashier
Mr. T's Delicate Donut
Modesto, CA
04.2016 - Current
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer and balanced daily sales reports.
Assisted customers with product inquiries and resolved complaints effectively.
Trained new staff on cash handling procedures and customer service protocols.
Order Selector & Checker
C.W. Brower Wholesale
Modesto, CA
03.2004 - 03.2005
Maintained inventory accuracy through regular cycle counts and adjustments.
Collaborated with team members to streamline picking processes and reduce delays.