Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
10
10
years of professional experience
Work History
Business Owner
Charmed By Nas LLC
, NJ
05.2014 - Current
Kept records for production, inventory, income, and expenses.
Managed operations budgeting, accounts payable and accounts receivable and payroll.
Created pieces by hand for private customers or use as prototypes.
Teacher's Assistant
Great Oaks Charter Schools
Newark, NJ
08.2023 - 06.2024
Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
Helped teacher plan lessons utilizing various teaching strategies including hands-on activities and technology integration.
Maintained accurate records of student attendance, grades, and behavior reports.
Call Center Agent
Telepoint
Cherry Hill, NJ
10.2019 - 04.2021
Managed high-volume of inbound and outbound customer calls.
Completed high volume of outbound calls per day with above-average conversion rate.
Updated customer accounts, addresses and contact information within call management databases.
Office Assistant
AristaCare Health
Linden, NJ
10.2019 - 11.2020
Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Greeted visitors or callers to handle questions or direct to appropriate staff.
Monitored calendars and scheduled appointments based on availability and established load limits.
Education
Some College (No Degree) - Psychology
Union County College
Cranford, NJ
Some College (No Degree) - Early Childhood Education
GatewayU
Newark, NJ
Skills
Business Administration
Customer Service
Data Entry Background
100 WPM
Operational Reporting
Insurance Verification
Document Verification
Team Collaboration
Accomplishments
Developed relationships with 1000s of new clients and typically exceeded sales goals by 70%.
Recognized as Employee of the month for outstanding performance and team contributions.
Volunteered at Salvation Army in Plainfield NJ.
Volunteered at my Church Mt Vernon Baptist in Newark NJ
Completed a year of service with Americorp Fellowship program
Timeline
Teacher's Assistant
Great Oaks Charter Schools
08.2023 - 06.2024
Call Center Agent
Telepoint
10.2019 - 04.2021
Office Assistant
AristaCare Health
10.2019 - 11.2020
Business Owner
Charmed By Nas LLC
05.2014 - Current
Some College (No Degree) - Psychology
Union County College
Some College (No Degree) - Early Childhood Education