Naser Salem

Dedicated Apple Product Specialist with a strong focus on customer satisfaction. Proficient in a wide range of Apple products and services, providing comprehensive assistance, conducting business introductions, and efficiently managing customer interactions in a fast-paced environment.

• Completed extensive training to become an Apple product specialist, ensuring in-depth knowledge to address customer inquiries effectively.
• Consistently exceeded sales targets by offering tailored product recommendations and services to meet customer needs.
• Demonstrated exceptional listening and social skills, fostering positive customer relationships and enhancing the shopping experience.
• Collaborated seamlessly with team members, contributing to a cohesive work environment and efficient customer service delivery.
• Thrived in a high-pressure, fast-paced setting by staying composed and focused, even during peak business hours.
• Consistently retained and learned new information daily to stay up-to-date with the latest Apple products and services, ensuring the ability to provide accurate and relevant assistance to customers.

Dynamic Retail Team Member in a high-paced mall shop, responsible for multitasking and ensuring smooth daily operations, including inventory management, financial transactions, training, cleaning, and store opening/closing.

• Successfully trained and onboarded new team members, contributing to improved customer service and teamwork.
• Maintained a clean and organized store environment, enhancing the shopping experience for customers and boosting sales.
• Demonstrated exceptional problem-solving skills in high-pressure situations, resolving issues swiftly to minimize disruptions.
• Played a pivotal role in inventory management, reducing stock discrepancies and optimizing product availability.
• Consistently met or exceeded daily financial targets through accurate cash handling and sales performance.