Professional Summary
Overview
Work History
Education
Skills
Timeline

Nashea Chambers

Everise
GREENSBORO,NC
8
years of professional experience

Detail-oriented customer service representative with a proven ability to resolve inquiries across multiple channels. Expertise in training new team members and enhancing processes to boost efficiency and customer experience.

Work History

Customer Service Representative

1 Year 3 Months
Everise | 11.2023 - 02.2025
  • Resolved customer inquiries through multi-channel communication, enhancing overall service experience.
  • Collaborated with teams to streamline processes, improving response times and customer satisfaction.
  • Trained new representatives on company policies and software systems, promoting consistency in service delivery.
  • Analyzed feedback to identify areas for improvement, implementing changes that increased efficiency in operations.

Holiday Inn

2 Years 2 Months
Housekeeping | 09.2020 - 11.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Janitor

1 Year 3 Months
Sodexco | 04.2021 - 07.2022
  • Maintained cleanliness and sanitation standards in various facilities, ensuring compliance with health regulations.
  • Operated and maintained cleaning equipment, enhancing operational efficiency and effectiveness.
  • Collaborated with team members to establish daily cleaning schedules, optimizing workflow and task allocation.
  • Trained new staff on cleaning protocols and safety procedures, fostering a culture of safety and efficiency.

Warehouse Worker

2 Years 9 Months
Proctor and Gamble | 02.2017 - 11.2019
  • Operated forklifts and pallet jacks to efficiently transport materials within warehouse.
  • Conducted inventory audits, ensuring accurate stock levels and minimizing discrepancies.
  • Maintained cleanliness and organization of work areas, adhering to safety protocols.
  • Assisted in training new warehouse staff on operational procedures and equipment usage.

Education

High School Diploma

Dudley High School | Greensboro, NC

Skills

Customer service
Active listening
Critical thinking
Data entry
Attention to detail

Timeline

Customer Service Representative

Everise
11.2023 - 02.2025Read More

Janitor

Sodexco
04.2021 - 07.2022Read More

Holiday Inn

Housekeeping
09.2020 - 11.2022Read More

Warehouse Worker

Proctor and Gamble
02.2017 - 11.2019Read More

Dudley High School

High School Diploma
Read More
Nashea Chambers