NASHIA GREER
Jackson,MS
Summary
Experienced in customer service and problem-solving, my time at Dickerson Petroleum was characterized by improving customer satisfaction and streamlining checkout processes. Proficient in POS systems, I consistently maintained composure under pressure. Throughout my tenure in different roles, I contributed to boosting operational efficiency and enhancing customer retention. These experiences showcased my versatility and unwavering commitment to excellence.
Overview
4
4
years of professional experience
Work History
Visual Specialist
Forever21
Pearl, MS
07.2024 - Current
- Adapted quickly to changing priorities or requests from management, showcasing flexibility while maintaining high-quality workmanship.
- Monitored competitor strategies and trends in visual merchandising, staying up-to-date on industry best practices for continuous improvement efforts.
- Updated pricing and signage to complete product displays and educate customers.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
CASHIER
Dickerson Petroleum
Pelahatchie, MS
01.2024 - 03.2024
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
SALES ASSOCIATE
Kohl’s
Flowood, MS
10.2023 - 01.2024
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Kept the work area clean, organized, and free of clutter at all times
- Engaged with guests to understand and anticipate customer service needs
- Performed cash register operations accurately according to company guidelines
- Handled customer complaints and inquiries in a courteous and efficient manner.
HOST
Pix & Pins
Jackson, MS
07.2023 - 10.2023
- Demonstrated excellent multitasking abilities while organizing reservations, conducting table visits, and answering phones simultaneously
- Demonstrated strong problem-solving skills while managing seating arrangements and resolving guest complaints
- Answered phone calls to take reservations and address guest questions and concerns
- Worked collaboratively with other staff members to ensure the efficient flow of operations during peak dining hours.
ADMINISTRATIVE ASSISTANT
DND Financials
Jackson, US
07.2021 - 08.2023
- Answered phone calls, directed inquiries to appropriate personnel, and responded to customer requests promptly
- Maintained files and filing, keeping sensitive information confidential
- Maintained database of client contact information with accuracy and attention to detail
- Prepared documents for meetings including agendas, handouts and other materials.
CASHIER
Home Depot
Madison, MS
02.2023 - 06.2023
- Operated cash register and accurately processed payments, returns, and exchanges
- Built and maintained positive working relationships with co-workers
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner
- Provided excellent customer service by greeting customers and offering assistance.
SALES ASSOCIATE
Columbia Sportswear
Ridgeland, US
11.2022 - 02.2023
- Kept work area clean, organized and free of clutter at all times
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Organized merchandise displays to promote higher levels of customer engagement
- Provided accurate information about products, prices and availability both in person and over the phone.
CASHIER
Walmart
Flowood
06.2022 - 11.2022
- Operated cash register or POS system to receive payment by cash, check and credit card
- Accepted cash and credit card payments, issued receipts and provided change
- Answered customer questions and provided store information.
FRONT END COURTESY CLERK
Lowes
Madison, US
01.2022 - 05.2022
- Collaborated with other departments to ensure customer satisfaction
- Performed daily opening and closing duties including counting money drawers and setting up registers
- Provided helpful advice to customers on products to meet their needs
- Processed returns in accordance with company policy.
CASHIER
Lowe's
Flowood, US
02.2021 - 08.2021
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Built and maintained positive working relationships with co-workers.
SALES ASSOCIATE
Zumiez
Ridgeland, US
11.2020 - 05.2022
- Supported marketing initiatives by distributing promotional materials in-store
- Employed persuasive sales techniques to close deals while adhering to company standards for profitability
- Maximized profits through effective cross-selling strategies during the checkout process
- Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business
- Used product knowledge for handling objections.
Skills
- Customer Service
- Honest and Dependable
- Reliable and Responsible
- Customer Assistance
- Honest and Ethical
- Problem Solving
- Excellent Communication Skills
- Time Management
- POS Systems
- Data Entry Documentation
- Technologically Savvy
- Calm and Professional Under Pressure
- Data Entry
- De-escalation Techniques
- Issue and Complaint Resolution
- Customer Retention Strategies
- Verbal and Written Communication
- Customer Data Confidentiality
Timeline
Visual Specialist
Forever21
07.2024 - Current
CASHIER
Dickerson Petroleum
01.2024 - 03.2024
SALES ASSOCIATE
Kohl’s
10.2023 - 01.2024
HOST
Pix & Pins
07.2023 - 10.2023
CASHIER
Home Depot
02.2023 - 06.2023
SALES ASSOCIATE
Columbia Sportswear
11.2022 - 02.2023
CASHIER
Walmart
06.2022 - 11.2022
FRONT END COURTESY CLERK
Lowes
01.2022 - 05.2022
ADMINISTRATIVE ASSISTANT
DND Financials
07.2021 - 08.2023
CASHIER
Lowe's
02.2021 - 08.2021
SALES ASSOCIATE
Zumiez
11.2020 - 05.2022