Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

NASHIRE PAGAN

Norwalk

Summary

Strong dedication to helping customers resolve issues and cultivating a positive image of the company, looking to excel in the company and learn as much knowledge as I can.

Overview

8
8
years of professional experience

Work History

Hotel Front Desk Clerk

Wyndham Lq hotel
Danbury
06.2025 - Current
  • Checked guest in
  • Trained new hires
  • Answered calls

Front Desk Agent

Avelo Airlines
11.2022 - 10.2024
  • Greeted customers and provided assistance
  • Assisted disabled customers
  • Implement innovative customer service strategies to enhance the guest experience and foster brand loyalty.

Waiter/Host

Bubba Gump Shrimp Company
03.2021 - 06.2022
  • Greeted and seated guests efficiently in a high-volume restaurant environment
  • Managed a team of servers and coordinated seating arrangements
  • Ensured top-notch customer service and resolved any guest concerns promptly

Night Auditor

Courtyard by Marriott
03.2020 - 02.2021
  • Night audits, checked guest in, looked at emails that could be important

Server

country club of Darien
06.2018 - 08.2019
  • Develop creative ways to upsell menu items and specials to enhance the dining experience and increase revenue for the country club.
  • Implement strategies to personalize the dining experience for members and guests, ensuring exceptional service and fostering long-term customer loyalty at the country club.

Education

High school diploma -

University of Connecticut
Litchfield, CT

Skills

  • Guest Services
  • Upselling
  • Auditing
  • Office Management
  • Front Desk
  • Reservation management
  • Cleaning Experience
  • Assistant Manager Experience
  • Customer Relationship Management
  • Team Leadership
  • Fast learner

References

  • Timothy Grasty, Sports Director of Public Schools, +1 (203) 520-5590
  • Ashley Ojok, Psychologist, ashley.ojok33@gmail.com, +1 (845) 905-5502

Timeline

Hotel Front Desk Clerk

Wyndham Lq hotel
06.2025 - Current

Front Desk Agent

Avelo Airlines
11.2022 - 10.2024

Waiter/Host

Bubba Gump Shrimp Company
03.2021 - 06.2022

Night Auditor

Courtyard by Marriott
03.2020 - 02.2021

Server

country club of Darien
06.2018 - 08.2019

High school diploma -

University of Connecticut
NASHIRE PAGAN