Nasir Sheiha
JDK Management
Youngstown,OH
7
years of professional experience
Dedicated server with a proven ability to deliver exceptional customer service, optimize guest engagement, and maintain cleanliness standards. Committed to enhancing dining experiences through strong work ethic and effective complaint resolution.
Work History
Server
3 Years 3 Months- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables efficiently during peak hours, maintaining high service standards.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Trained new staff on restaurant protocols, enhancing team performance and service quality.
- Resolved customer complaints effectively, fostering a welcoming atmosphere and repeat business.
- Handled cash transactions accurately, ensuring compliance with financial procedures.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Cashier Supervisor
2 Years- Supervised daily cash handling operations to ensure accuracy and compliance with company policies.
- Trained and mentored new cashiers on point-of-sale systems and customer service protocols.
- Implemented process improvements that enhanced checkout efficiency and reduced wait times for customers.
- Monitored inventory levels and coordinated with management to replenish stock as needed.
- Resolved customer inquiries and complaints, ensuring a positive shopping experience for all patrons.
Custodian
2 Months- Maintained cleanliness and sanitation standards across school facilities, ensuring safe environment for students and staff.
- Operated cleaning equipment, including floor scrubbers and vacuums, to uphold hygiene protocols effectively.
- Collaborated with school administration to schedule routine maintenance and deep cleaning events for optimal facility use.
- Trained new custodial staff on safety practices, equipment operation, and efficient cleaning techniques.
Education
High School Diploma
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Memory retention
Professional appearance
Cleanliness standards
Customer service
Timeline
Server
JDK Management
05.2023 - CurrentRead More
Cashier Supervisor
Marc Glassman Inc.
09.2019 - 09.2021Read More
Custodian
Austintown Local School District
06.2019 - 08.2019Read More
Austintown Local School District
High School Diploma
Read More