Summary
Overview
Work History
Education
Skills
Timeline
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Nasr Nasralla

North Bergen

Summary

Results driven Sales Specialist with 8+ years of experience leading teams to exceed sales targets through strategic relationship management and cutting-edge digital solutions. Skilled in customer service, team leadership, and data analysis, with a proven ability to drive business growth and enhance client satisfaction. Committed to continuous improvement and passionate about delivering tailored solutions to meet customer needs while mentoring team members to maintain high standards of service excellence.

Overview

8
8
years of professional experience

Work History

Sales Specialist

Verizon
09.2024 - 10.2025
  • Lead sales strategies, enhancing client consultations and driving revenue growth.
  • Collaborate with teams to craft custom telecom solutions, boosting customer satisfaction.
  • Implement digital tools, streamlining interactions and increasing sales efficiency.
  • Mentor new team members, upholding high service standards and retention rates.
  • Develop consultative sales approaches, delivering comprehensive telecom solutions.

Sales Lead

T-Mobile/Sprint
06.2019 - 12.2023
  • Resolved technical issues across devices, enhancing customer satisfaction and loyalty.
  • Designed merchandise displays, boosting customer engagement and sales.
  • Guided customers with expert product knowledge, driving service excellence.
  • Developed marketing strategies, significantly increasing store productivity.
  • Handled phone inquiries, delivering superior service to customers and associates.

Supervisor

Panera Bread
09.2018 - 06.2019
  • Addressed guest concerns to ensure a welcoming environment, enhancing customer satisfaction.
  • Managed quality control of food, ensuring high standards were consistently met.
  • Evaluated staff feedback to drive improvements in customer service and experience.
  • Forecasted and ordered necessary kitchen supplies, optimizing inventory management.

Sales Associate

Vietra (Verizon Auth. Retailer)
07.2017 - 08.2018
  • Mastered Android, Apple, Windows, and multiple softwares for enhanced customer service.
  • Engaged with customers to deliver exceptional experiences and foster repeat business.
  • Achieved top sales by understanding company offerings and customer needs.
  • Supported multiple stores with product knowledge and effective sales techniques.

Education

Business

Hudson County Community College
Union City, NJ
01.2019

Skills

  • Business: Client Acquisition and Retention
  • Goal Setting and Forecasting
  • Business Acumen
  • Data Analysis
  • Business Strategy
  • Technology: Proficient in Microsoft Suite (Word, Excel, Outlook, etc), Mac OS
  • Windows
  • Multi-line Phone Systems
  • Customer Relationship Management
  • Social Media Management
  • Time Management & Prioritization
  • Leadership & Team Collaboration

Timeline

Sales Specialist

Verizon
09.2024 - 10.2025

Sales Lead

T-Mobile/Sprint
06.2019 - 12.2023

Supervisor

Panera Bread
09.2018 - 06.2019

Sales Associate

Vietra (Verizon Auth. Retailer)
07.2017 - 08.2018

Business

Hudson County Community College

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Nasr Nasralla