NASREEN ISLAM
Queens,NY
Summary
Ambitious employee with experience in office settings. Takes initiative with tasks and offers excellent interpersonal communication and team building.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Unit Secretary
LIJ Medical Center
New Hyde Park, NY
08.2022 - Current
- Perform various of duties relative to admission, discharge and transfer of patients using Sunrise Systems, Invision, and TeleTracking.
- Monitored unit supply levels and notified management of ordering needs.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed and directed over 100 calls per day.
Senior Patient Service Representative
CityMD Urgent Care Center
Queens, NY
06.2021 - 08.2022
- Answered patient questions and fielded complaints to resolve issues.
- Documented and managed patient information using ECW as well as Athena net.
- Oversaw patient registrations by collecting information, verifying insurance benefits and submitting paperwork.
- Answered over 100 telephone calls per day to schedule appointments and answer patient questions.
Real Estate Intern
Johnson Real Estate Group, INC
Brooklyn, NY
04.2015 - 08.2018
- Completed over 200 research forms (CMA's, BPO's) using specific data bases.
- Coordinated appointments between clientele and brokers/agents to show marketed properties.
- Studied contract agreements to understand logistics and nuances involved in carrying executed agreements through to completion.
Education
Bachelor of Arts - Psychology
SUNY Stony Brook
Stony Brook, NYSkills
- Strong organizational skills
- Medical filing
- Critical Thinking
- Teamwork and Collaboration
- Structured Query Language (SQL, R)
- Tableau
- Microsoft Office (Excel, Word, etc)
Certification
- Data Analytics Certification, Google - 2023
Timeline
Unit Secretary
LIJ Medical Center
08.2022 - Current
Senior Patient Service Representative
CityMD Urgent Care Center
06.2021 - 08.2022
Real Estate Intern
Johnson Real Estate Group, INC
04.2015 - 08.2018
Bachelor of Arts - Psychology
SUNY Stony Brook