Nasrin Jahan
Newark,DE
Summary
Seasoned Fine Jewelry Sales Associate with significant experience in high-end retail environments. Known for strong knowledge of Diamonds, precious gemstones, metals, and contemporary jewelry trends. Skilled at building lasting relationships with clients through personalized service and product suggestions tailored to individual tastes and preferences. Previous roles have demonstrated consistent growth in sales targets and customer satisfaction ratings, reflecting keen focus on providing exceptional buying experiences.
Overview
6
6
years of professional experience
Work History
Fine Jewelry Sales Associate
Macy's
Newark, DE
10.2018 - Current
- Performed daily opening and closing duties such as setting up registers, restocking shelves, and counting cash drawers.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Assisted customers in selecting jewelry pieces according to their preferences and needs.
- Described merchandise and explained use, operation and care.
- Advised customers on proper care of fine jewelry pieces.
- Provided information to customers on upcoming promotions, activities and events using my client app.
- Described merchandise and explained use, operation and care.
- Processed sales transactions using point-of-sale systems.
- Maintained accurate records of all sales transactions.
- Utilized social media platforms to promote products and services partnering with Macy’s My Stylist .
- Provided assistance with online orders
- Resolved customer complaints in an efficient and courteous manner.
- Ensured store security by monitoring suspicious activities and individuals.
- Participated in promotional events such as trunk shows or special discounts for holidays.
- Organized merchandise displays in a visually appealing manner .
- Worked closely with the store manager to develop strategies for increasing sales revenue.
- Trained and coached newly hired associates on store return policies and customer service techniques.
- Placed special orders or called other stores to find desired items.
Education
Bachelor of Arts - Bangla Literature And Language
University of Dhaka
Dhaka,Bangladesh 07-2004
Skills
- Staff training
- Credit application
- Point of sale operation
- Jewelry inspection
- Repair coordination
Language
English, Bangla, Hindi .
Reference
Jasmith Lee
+1 (215) 380-8040
Redcliff
Timeline
Fine Jewelry Sales Associate
Macy's
10.2018 - Current
Bachelor of Arts - Bangla Literature And Language
University of Dhaka