Nasseima Lindsay
Bronx,New York
Summary
Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technology; enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver, resourceful in balancing customer, company and employee needs. Currently pursuing my bachelors in Information Technology. Eager to use my expertise to contribute towards the company's success.
Overview
4
4
years of professional experience
Work History
SHIFT LEADER
Walgreens
08.2022 - Current
- Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stockroom are ready for the business day
- Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers
- Responsible and accountable for registering all related sales on the assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids
- Review order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package)
- Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products)
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
SHIFT LEADER
Popeyes
06.2020 - 06.2022
- Trained and supervised new team members to ensure accurate and efficient execution of daily tasks
- Delegated daily tasks, maintained store cleanliness and coached employees on proper customer service
- Anticipated customer needs and provided them with high-quality service while upholding brand standards and values to ensure customer satisfaction
- Meticulously handled POS system transactions including credit, cash, exchange, returns, and refund to ensure seamless and accurate cash flow
- Developed and maintained relationships with customers to ensure repeat business and increase customer loyalty
- Monitored store operations to ensure efficient use of resources and adherence to company policies.
Education
HIGH SCHOOL DIPLOMA -
Harry S. Truman High School
06-2020
COMPUTER INFORMATION SYSTEMS - Information Technology
Lehman College - Currently Enrolled
Skills
- Team Leadership
- Creative Problem-Solving
- Website Development
- Adaptability
- Strong Verbal and Written Communication
- Staff Training and Development
References
References available upon request.
Timeline
SHIFT LEADER
Walgreens
08.2022 - Current
SHIFT LEADER
Popeyes
06.2020 - 06.2022
HIGH SCHOOL DIPLOMA -
Harry S. Truman High School
COMPUTER INFORMATION SYSTEMS - Information Technology
Lehman College - Currently Enrolled
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