Experienced with financial reporting and transaction management, ensuring accuracy and compliance. Utilizes financial software to streamline processes and improve efficiency. Track record of effective data analysis, supporting strategic decision-making and enhancing financial performance.
Professional trainer with strong background in team development and performance improvement. Adept at creating and implementing training programs that enhance team skills and operational efficiency. Reliable and adaptable, known for fostering collaborative environments and achieving high standards through team effort and dynamic problem-solving. Key skills include mentorship, training program development, and effective communication.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Delivery Driver
Pizza Hut
03.2025 - Current
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Finance Technician
Department of National Defense
07.2022 - Current
Boosted company''s financial health by diligently monitoring accounts receivable collections and minimizing bad debt exposure.
Implemented robust inventory tracking system, leading to improved accuracy in costing calculations and reduced discrepancies in stock levels.
Maintained strong relationships with clients by providing exceptional customer service in resolving billing issues or inquiries.
Increased efficiency in accounts payable processing through accurate coding and timely payments to vendors.
Enhanced financial reporting accuracy through regular reconciliation of accounts and attention to detail.
Contributed to successful financial audits by preparing detailed supporting schedules and addressing auditor inquiries promptly.
Overnight Stocker
Defense Commissary Agency
01.2025 - 03.2025
Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
Removed all boxes and related trash from sales floor and processed through compactors.
Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
Scanned shelves and product cases to locate expired, outdated, and spoiled items.
Crew Trainer
McDonald's
10.2019 - 06.2022
Trained other employees in customer service, food safety, and performance requirements.
Taught new team members correct procedures for all areas of operations.
Studied crew members during work shift to provide feedback and guidance in improving performance.
Set positive example for team members by providing high-quality, efficient service.
Greeted customers with smile and provided friendly service to professionally handle every need.
Mentored junior employees to improve performance, food safety, and customer service.
Education
High School Diploma -
Poughkeepsie High School
Poughkeepsie, NY
06-2022
Skills
Financial Management
Accounting and Bookkeeping
Military Pay and Entitlements
Customer Service and Support
Travel management
Budgeting and Financial Planning
Regulatory Compliance
Attention to Detail
Leadership and Supervision
Problem Solving
Data entry and Report Generation
Accomplishments
Oversaw correct disbursement of over 50 million dollars of government funds to active and reserve service members in the Marine Corps.
Audited over 10,000 travel claims for Marines attaching and detaching from Marine Corps Base Hawaii, Making sure they were accurately reimbursed for their travel.
Languages
English
Full Professional
Awards
National Defense Service Medal
Good Conduct Medal
Certificate of Commendation(4)
Letter of Appreciation(6)
Certification
DoD Financial Management Certification – United States Marine Corps
Basic Finance and Accounting Training – United States Marine Corps
Computer Operator Certification - United Services Military Apprenticeship Program
Customer Service Excellence – McDonald's Corporate Training
Housing Manager (Kingdom Wide) at Mawarid Food Company (Pizza Hut & Lorenzo Pizza & Pasta)Housing Manager (Kingdom Wide) at Mawarid Food Company (Pizza Hut & Lorenzo Pizza & Pasta)