Nastacia Anderson
Kissimmee,FL
Summary
Customer focused service and effective communication are at the heart of what I do. Being skilled in adaptability, multi-tasking, and time management helps me provide a meaningful experience during every guest interaction. With the opportunity to work in a new environment and field, I look forward to continually growing interpersonally while also developing skills that will serve as a contribution in any market.
Overview
9
9
years of professional experience
Work History
Recreation Experience Specialist
Gaylord Palms Resort & Convention Center
Kissimmee, FL
09.2017 - Current
- Provide a valuable service and experience to every guest
- Schedule reservations and manage bookings and check-ins
- Serve as a source of information on amenities, products and services provided
- Work with other team members to maintain a consistent and productive workflow
- Address guest needs and concerns in a timely manner
Education
Some College (No Degree) - Liberal Arts And Humanities
Onondaga Community College
Syracuse, NYSkills
- Hospitality
- Organization
- Task prioritization
- Effective communication
- Problem solving
- Time management
- Reservation booking
- Teamwork
Community Service
- Planned and organized group outings
- Prepared and packed goods to distribute
- Designed a source of communication to attract attention and engagement
Timeline
Recreation Experience Specialist
Gaylord Palms Resort & Convention Center
09.2017 - Current
Some College (No Degree) - Liberal Arts And Humanities
Onondaga Community College