Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Natacha Barkley

Nursing Administration
Quincy,FL

Summary

Well-qualified Health Services Administrator effective at developing and implementing service policies to meet changing needs. Decisive manager with 25 plus years' experience in the field. Pursuing a new professional opportunity with long-term potential.

Overview

10
10
years of professional experience

Work History

Health Services Administrator

Yescare
06.2022 - Current
  • Improved patient satisfaction by streamlining administrative processes and implementing electronic health records system.
  • Managed healthcare budgets and financial operations, ensuring optimal resource allocation for quality care delivery.
  • Developed and implemented policies and procedures to maintain compliance with regulatory standards, enhancing operational efficiency.
  • Coordinated interdisciplinary teams, fostering collaboration in the design and execution of patient care plans.
  • Enhanced staff training programs by identifying professional development needs and providing targeted educational resources.
  • Evaluated performance metrics to assess effectiveness of healthcare services and recommend improvements where necessary.
  • Oversaw recruitment efforts for clinical and administrative staff, building a highly skilled team dedicated to exceptional patient care.
  • Spearheaded quality improvement initiatives focusing on process enhancements, leading to increased patient satisfaction scores.
  • Developed robust communication strategies between departments, promoting transparency and fostering a culture of continuous improvement.
  • Led the development of a comprehensive emergency preparedness plan, ensuring staff readiness and effective response during critical situations.
  • Assisted with regulatory issues such as compliance.
  • Created and implemented organizational policies and procedures.
  • Recruited, oriented and trained healthcare staff members.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.

Director of Nursing

YesCare
09.2013 - Current
  • Improved patient care quality by implementing evidence-based nursing practices and protocols.
  • Promoted a culture of safety by enforcing compliance with infection control policies and procedures.
  • Increased patient satisfaction scores by fostering a compassionate and supportive environment within the nursing department.
  • Mentored new nurses through orientation programs, facilitating their integration into the team and fostering their professional growth.
  • Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
  • Oversaw and approved recruitment, hiring and orientation of new nursing staff.
  • Facilitated continuing education and training programs to drive staff competency and professional development.
  • Performed rounds to observe care and interview.
  • Identified department issues to recommend corrective actions.
  • Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
  • Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
  • Evaluated work performance of all nursing personnel to determine wage increases and implement discipline.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
  • Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
  • Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.

Education

Master of Science - Nursing

Walden University
Minneapolis, MN
12.2024

Bachelor of Science - Nursing

Jacksonville University
Jacksonville, FL
05.2012

Skills

  • Clinical Supervision
  • Policy Implementation
  • Policy Development
  • Strategic Consulting
  • Continuous Improvement Management
  • Organizational Leadership
  • Health Information Systems
  • Strategic Planning
  • Staff Evaluations
  • Contract Development
  • Team Supervision
  • Strategic Business Planning
  • Quality Improvement
  • Administration and Management
  • Medical Personnel Recruitment
  • Interpersonal and Written Communication
  • Policy and Procedure Development
  • Operational Policies and Processes
  • Decision Making
  • Conflict Resolution
  • Financial Management
  • Team Building
  • Training and Education
  • Ethical Decision-Making
  • Regulatory Compliance
  • Clinical Quality Program Standards
  • Emergency Readiness
  • Acute Rehabilitation
  • Risk Management
  • Nursing Protocols
  • Acute Care
  • Behavioral Health
  • Long-Term Care
  • Critical Thinking
  • Recruiting and Hiring
  • Nursing Recruitment
  • Program Development
  • Mass Casualty Incident Planning
  • Performance Evaluations
  • Staff Scheduling
  • Leadership and Guidance
  • Administrative Staff Supervision
  • Medical Equipment Services
  • Budget Planning
  • Emergency Response
  • Facility Inspections
  • Accreditation Coordination
  • Utilization Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Health Services Administrator

Yescare
06.2022 - Current

Director of Nursing

YesCare
09.2013 - Current

Master of Science - Nursing

Walden University

Bachelor of Science - Nursing

Jacksonville University

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Natacha BarkleyNursing Administration