Veteran healthcare professional successful at training and managing performance-oriented teams dedicated to patient care. Analytical problem-solver with strengths in schedule management, budget administration and clinical oversight.
Overview
14
14
years of professional experience
Work History
Health Services Administrator
Wellpath
Osceola, AR
11.2022 - Current
Created and maintained facility documents and records with sensitive data.
Consulted with clinicians to develop business strategy.
Monitored contracts related to healthcare system's strategic mission.
Oversaw the on-boarding and training of new healthcare team members.
Managed work schedule and assigned tasks to individual staff.
Kept watch on people with ongoing and serious health issues.
Gathered and assessed data regarding program activities to help with effective decision making.
Monitored employee and provider credentials and immunization statuses.
Maintained current knowledge of healthcare industry trends through research activities or professional organizations.
Hospice Clinical Manager
Amedisys Hospice
Southaven, MS
03.2020 - 01.2021
Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment
Managed cases of patients by implementing suitable treatment plans, ensuring adherence to quality models, and maximizing service utilization for achieving optimal outcomes.
Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills
Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures
Maintained clinic's records and files, utilizing proper techniques to keep patient data confidential through Electronic Medical Record.
Director of Nursing
Rector Nursing and Rehab
Rector, AR
08.2018 - 03.2020
Maintained a 55 bed long term care facility
Collaborated with staff, management and external groups to coordinate patient care
Established new policies and updated existing policies to improve standard of care for patients during the Covid pandemic.
Assessed competency of clinical staff to promote quality, continuity, and safety.
Monitored development, implementation and updates of individualized care plans.
Director of Nursing
Senath South Healthcare
Senath, MO
08.2016 - 07.2018
Participated in management team meetings to discuss resident status, census changes and resident complaints or concerns
Performed rounds to observe care and interview staff, residents and families
Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
Evaluated staff performance and prepared accurate reports detailing findings.
Conducted recruitment and retention activities to develop highly skilled nursing team.
RN Case Manager
Legacy Hospice
Kennett, MO
08.2014 - 08.2016
Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations
Effectively communicated with physicians regarding patient needs, performance, medications and changes
Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
Emergency Room Registered Nurse
Great River Medical Center
Blytheville, Arkansas
06.2012 - 08.2014
Administered different therapies and medications in line with physician orders and treatment plan
Educated patients and answered questions about health condition, prognosis and treatment
Responded quickly to codes and coordinated efficient and skilled care.
Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads
Assisted in treating critical cases involving head injuries, gunshot wounds, and thoracic trauma
Recorded patient condition, vital signs, recovery progress and medication side effects.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Triaged and treated high-volume caseload in busy emergency room setting.
Emergency Room Registered Nurse
Methodist University Hospital
Memphis, Tennessee
08.2010 - 06.2012
Provided care to Level 2 trauma patients including stroke patients, cardiac arrest, car accidents, head injuries and respiratory arrests
Worked with lab to create a lab/ED collaborative
Communicated openly and collaboratively with all healthcare staff to organize successful patient care
Educated family members and caregivers on patient care instructions
Performed triage on incoming patients and determined severity of injuries and illnesses
Provided skilled, timely and level-headed emergency response to critically-ill patients
Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.