Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Patricia Castillo

Silver City,NM

Summary

Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in direct care as well as working with multidisciplinary teams to optimize patient care. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience

Work History

Health Services Administrator

VitalCore Health Strategies
Silver City , NM
11.2018 - Current
  • Led a team of professionals providing medical and behavioral health services to detainees.
  • Ensured compliance with laws, regulations, and standards such as NCCHC, ACA, and NMAAC.
  • Attended board meetings and coordinated interdepartmental information exchanges, establishing solid relations with detention and county leadership and staff.
  • Developed and implemented site specific policies and procedures for the health services department.
  • Coordinated with other healthcare departments to ensure continuity of care for patients.
  • Created reports on patient visits, utilization trends and outcomes to inform management decisions.
  • Recruited, interviewed and hired qualified personnel in accordance with organizational policies.

Health Services Administrator

CorrValues LLC.
Silver City, NM
01.2018 - 11.2018
  • Led a team of professionals providing medical and behavioral health services to detainees.
  • Ensured compliance with laws, regulations, and standards such as NCCHC, ACA, and NMAAC.
  • Attended board meetings and coordinated interdepartmental information exchanges, establishing solid relations with detention and county leadership and staff.
  • Developed and implemented site specific policies and procedures for the health services department.
  • Coordinated with other healthcare departments to ensure continuity of care for patients.
  • Created reports on patient visits, utilization trends and outcomes to inform management decisions.
  • Recruited, interviewed and hired qualified personnel in accordance with organizational policies.

RN (Med Surg Float Pool)

Del Sol Medical Center/Aureus Medical Staffing
El Paso , TX
11.2017 - 01.2018
  • Provided direct nursing care to patients, including administering medications, wound care, and IV therapy.
  • Performed physical examinations and assessments of patients' medical histories.
  • Monitored vital signs, such as blood pressure, temperature, respiration rate, pulse rate and weight.
  • Assisted doctors during medical procedures.
  • Responded quickly to life-threatening situations by providing appropriate interventions.
  • Carried out physician orders regarding tests or medication administration accurately and safely.
  • Maintained thorough, accurate and confidential documentation in electronic medical records.

RN (Med-Surg/Special Care Float Pool)

Presbyterian Hospital-Albuquerque
Albuquerque, NM
03.2017 - 05.2017
  • Provided direct nursing care to patients, including administering medications, wound care, and IV therapy.
  • Performed physical examinations and assessments of patients' medical histories.
  • Monitored vital signs, such as blood pressure, temperature, respiration rate, pulse rate and weight.
  • Assisted doctors during medical procedures.
  • Responded quickly to life-threatening situations by providing appropriate interventions.
  • Carried out physician orders regarding tests or medication administration accurately and safely.
  • Maintained thorough, accurate and confidential documentation in electronic medical records.

RN (Med-Surg)

Cibola General Hospital
Grants, NM
01.2017 - 03.2017
  • Provided direct nursing care to patients, including administering medications, wound care, and IV therapy.
  • Performed physical examinations and assessments of patients' medical histories.
  • Monitored vital signs, such as blood pressure, temperature, respiration rate, pulse rate and weight.
  • Assisted doctors during medical procedures.
  • Responded quickly to life-threatening situations by providing appropriate interventions.
  • Carried out physician orders regarding tests or medication administration accurately and safely.
  • Maintained thorough, accurate and confidential documentation in electronic medical records.

Nursing House Supervisor

Fort Bayard Medical Center
Santa Clara, NM
02.2008 - 01.2017
  • Managed various roles at FBMC, such as overseeing SNF units, caring for veterans and individuals with dementia, and serving as a wound nurse.
  • Monitored patient care activities to ensure quality service delivery.
  • Conducted regular rounds on nursing units to assess staffing levels, safety protocols and patient satisfaction.
  • Reviewed incident reports and took appropriate corrective action when necessary.
  • Assessed staff competency through observation, evaluation and feedback sessions.
  • Promoted teamwork among staff members by providing support, resources and recognition for a job well done.
  • Managed daily staffing needs including scheduling shifts, managing call-offs and recruiting additional personnel as needed.
  • Participated in meetings with medical directors and physicians to discuss clinical concerns related to patient care practices.
  • Investigated and reported accidents, leveraging new knowledge to improve protections for patients and staff.
  • Trained other nurses on patient care and daily tasks, supporting growth and professional development.
  • Provided patients with direct nursing care during periods of department short-staffing.
  • Enforced disease prevention protocols among staff members, patients and visitors.
  • Managed team of 5-8 registered nurses, 3-5 licensed practical nurses and 20+ certified nursing assistants.

Education

Wound Care Certification

Wound Care Education Institute
Albuquerque, NM
06-2016

Associate of Science - Nursing

Western New Mexico University
Silver City, NM
05-2007

Skills

  • Interpersonal and written communication
  • Clinical Supervision
  • Continuous improvement planning
  • Policy Implementation
  • Resource Management
  • Resource Allocation
  • Team Supervision
  • Quality Improvement
  • Healthcare management
  • Effective customer communication
  • Patient Safety
  • Organizational Leadership

Accomplishments

  • Developed and implemented 1st MAT program at Grant County Detention Center, to treat fentanyl withdrawal, as well ongoing maintenance therapy.
  • Facility Covid pandemic plan received statewide recognition for compliance with state and county guidelines.
  • Worked closely with County Manager to secure emergency equipment including LifePak defibrillator/monitor, and Stryker Gurney. Collaborated with local ER to facilitate communication between ER physicians and detention center medical staff.
  • Participated in community Step Up program to address individuals with mental and substance use disorders and their contact with the criminal justice system.

References

References available upon request.

Timeline

Health Services Administrator

VitalCore Health Strategies
11.2018 - Current

Health Services Administrator

CorrValues LLC.
01.2018 - 11.2018

RN (Med Surg Float Pool)

Del Sol Medical Center/Aureus Medical Staffing
11.2017 - 01.2018

RN (Med-Surg/Special Care Float Pool)

Presbyterian Hospital-Albuquerque
03.2017 - 05.2017

RN (Med-Surg)

Cibola General Hospital
01.2017 - 03.2017

Nursing House Supervisor

Fort Bayard Medical Center
02.2008 - 01.2017

Wound Care Certification

Wound Care Education Institute

Associate of Science - Nursing

Western New Mexico University

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