Natacha Jackson
Coach
Palm Bay,FL
14
years of professional experience
Experienced and highly motivated professional with 20+ years in retail management and talent development, dedicated to creating exceptional client experiences and fostering a culture of innovation. Approaches challenges with curiosity and resilience, consistently seeking opportunities to grow and elevate team performance. Known for building strong relationships, inspiring positive work environments, and aligning daily execution with long‑term organizational goals. Skilled in strategic planning and inventory management, driving both brand impact and customer satisfaction.
Work History
Store Leader
9 Months- Led daily store operations, ensuring optimal inventory management and customer satisfaction.
- Developed and executed strategic sales initiatives to enhance brand visibility and drive revenue growth.
- Trained and mentored staff on customer engagement techniques and product knowledge.
- Implemented visual merchandising standards to create an inviting shopping environment.
- Boosted brand awareness through creative and multifaceted marketing strategies.
- Oversaw daily operations, ensuring high standards of customer service and store presentation.
Assistant Store Manager
2 Years 6 Months- Assisted in daily store operations, ensuring efficient workflow and staff productivity.
- Trained and mentored new employees on operational procedures and customer service standards.
- Developed and implemented strategies to enhance customer engagement and satisfaction.
- Maintained visual merchandising standards to create an engaging shopping experience for customers
- Led daily operations to enhance customer satisfaction and streamline store processes.
Lead Supervisor
3 Years 8 Months- Lead Supervisor with volume responsibility of $3.5 and leading a staff of about 10 employees Monitoring sales performance and addressing issues when necessary
- Help, drive, motivate, and encourage sales staff to achieve sales targets
- Making sure the staff is fully informed on the target for the day, and ensure that customer care is top priority
- Trained and mentored staff to enhance product knowledge and customer service skills.
Assistant Manager
3 Years 3 Months- Flagship Store - Volume responsibility of $20M
- Trained a large staff anywhere between 30-60 employees
- Managed inventory, ensured a safe, clean and aesthetically pleasing store environment, and assisted customers.
- Ensured promotions are accurate and in tune with company’s standards
Store Manager
10 Months- Volume responsibility of $3.5M
- Developed outstanding associates and encouraged staff to provide exceptional customer service in a quick, efficient manner.
- Introduced firm policies and procedures to new hires and made sure they followed them.
- Gave customers product information and resolved any issues that might have occurred with goods or services.
Assistant Store Manager
1 Year 4 Months- Volume responsibility of 3M with hiring, training and developing a staff of 20+
- Was responsible for training and supervising the store’s staff and ensuring that they adhere to company policies.
- Store merchandising, pricing, and inventory.
Acting Store Manager
6 Months- Managed sales strategies, initiatives and growth across all categories
- Flexed store business strategies and personal selling techniques to contribute to overall store and financial results
- Maximized floor supervisor role to deliver strong metrics and results driven through team selling and selling to multiple customers
- Sales/productivity goals: set and communicated goals to the team, tracked store’s performance at all times and achieved sales through team
- Productivity Management: held the management team accountable for floor supervisor productivity, personal productivity and management contribution
Associate Manager
4 Years 4 Months- Developed self and individual product knowledge skills and remained aware of current collections
- Worked with the Store Manager and/or District Manager to protect and drive the needs of the business at all times
- Understood the positive sales impact staffing has on the business and recruits accordingly
- Coached, developed and motivated the team on a daily, weekly and monthly basis to meet goals and utilizing Company tools
- Ensured all daily tasks are completed without negatively impacting service of Coach standards
Education
High school diploma - UAA
Skills
Planograms
Merchandising
Cash Handling
Inventory Control
Retail Management
Payroll
Leadership
Communication skills
Recruiting
Event Planning
Accomplishments
- Nominated for Employee of the Month after proactively taking on stretch assignments and strengthening our culture through consistent demonstration of core values.
Languages
German
Limited Working
Timeline
Store Leader
Fahertybrand
09.2025 - CurrentRead More
Assistant Store Manager
Fahertybrand
12.2023 - CurrentRead More
Lead Supervisor
Coach
10.2022 - CurrentRead More
Assistant Manager
Coach
07.2019 - 10.2022Read More
Store Manager
Bath and bath works
09.2018 - 07.2019Read More
Assistant Store Manager
Bath and bath works
05.2017 - 09.2018Read More
Acting Store Manager
Coach
11.2016 - 05.2017Read More
Associate Manager
Coach
07.2012 - 11.2016Read More
University of Alaska Anchorage
High school diploma from UAA
Read More