Jenine Smith

Aeropostale

Naples, FL

10.2022 - 01.2023

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise. Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging. Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy. Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers. Solved customer challenges by offering relevant products and services. Assessed customer needs and utilized suggestive selling techniques to drive sales.
Generated new sales leads to achieve and exceed monthly sales goals. Greeted customers and provided exceptional customer service.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs. Stocked merchandise, clearly labeling items, and arranging according to size or color.
Answered customer questions about products and services, helped locate merchandise, and promoted key items. Used in-store system to locate inventory and place special orders for customers.
Maintained up-to-date knowledge of store sales, payment policies and security standards. Greeted customers and helped with product questions, selections, and purchases.

Similar Profiles