Angel Roditti
Orlando,FL
Summary
Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.
Overview
9
9
years of professional experience
Work History
Security Officer
UF Health Shands Hospital
Jacksonville , FL
12.2023 - 09.2024
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Enforced access control measures in accordance with established procedures.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
- Assisted in the development and implementation of security policies and procedures.
- Maintained accurate logs of all security related activities.
- Provided escorts for visitors as needed throughout the facility.
- Performed first aid and CPR when necessary during emergency situations.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Security Officer
coast social security
Jacksonville , FL
06.2023 - 12.2023
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Patrolled crowds during events to preserve order and promote security.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Searched bags manually to identify prohibited items and contraband.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
Security Officer
Saint Vincent's Hospital
Jacksonville , FL
05.2021 - 06.2023
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Patrolled crowds during events to preserve order and promote security.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Monitored security cameras to identify and respond to suspicious activity.
Inbound Sales Representative
Comcast
Jacksonville , FL
01.2016 - 11.2021
- Responded to customer inquiries via phone, email and chat.
- Provided accurate information regarding product features, pricing and availability.
- Assisted customers with placing orders over the phone or online.
- Processed payments, refunds and exchanges quickly and efficiently.
- Maintained detailed records of all sales transactions in CRM system.
- Built strong relationships with customers through excellent service delivery.
- Resolved customer complaints in a timely manner to ensure satisfaction.
- Developed creative strategies for upselling and cross-selling products and services.
- Analyzed market trends to identify potential new business opportunities.
- Collaborated with marketing team to create promotional campaigns for customers.
- Monitored competitor activities to stay ahead of competition in the market.
Education
High School Diploma -
John Bowne High School
Flushing, NY06-1990
Skills
- Staff Management
- Stationary surveillance
- Emergency Response
- Document Management
- CCTV Monitoring
- Threat Management
Timeline
Security Officer
UF Health Shands Hospital
12.2023 - 09.2024
Security Officer
coast social security
06.2023 - 12.2023
Security Officer
Saint Vincent's Hospital
05.2021 - 06.2023
Inbound Sales Representative
Comcast
01.2016 - 11.2021
High School Diploma -
John Bowne High School
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