Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Host
Carrabba's Italian Grill
08.2025 - 09.2026
Greeting and welcoming guests inside with a professional manner
Organized dining room to ensure a welcoming atmosphere for guests.
Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Provided support to guests by clarifying menu items and resolving issues.
Trained new hosts on procedures and customer service standards to enhance guest experience.
Scheduled reservations and coordinated with servers and managers for efficient seating of large groups.
Front Desk Receptionist
Theory Salon
09.2024 - 07.2025
Welcomed clients, creating a positive first impression
Answering phones and scheduling appointments
Processing payments and handling the cash register
Supported stylist with daily operations to enhance service delivery
Maintained organized salon space to ensure efficient workflow
Counselor
JCC Summer Camp
06.2022 - 06.2024
Prioritized safety of all campers by implementing safety protocols
Implemented camp rules and policies to maintain a safe environment
Coordinated daily activities to ensure seamless execution and engagement
Facilitated camper participation in diverse activities to enhance teamwork and enjoyment
Sales Associate
Aerie
03.2022 - 06.2022
Achieved sales goals while delivering exceptional customer service
Guided customers in product selection and offered styling advice to enhance shopping experience
Resolved customer inquiries and issues to enhance satisfaction
Operating the cash register and processing transactions
Education
Bachelor of Science - Communication And Science Disorders
University of Central Florida
Orlando, FL
12-2027
Skills
Reservation management
Event coordination
Scheduling appointments
Customer service
Guest assistance
Customer engagement
Effective communication
Team collaboration
Time management
Timeline
Host
Carrabba's Italian Grill
08.2025 - 09.2026
Front Desk Receptionist
Theory Salon
09.2024 - 07.2025
Counselor
JCC Summer Camp
06.2022 - 06.2024
Sales Associate
Aerie
03.2022 - 06.2022
Bachelor of Science - Communication And Science Disorders