Natalee Richmond
Cedar City
Summary
Results-driven Store Sales Manager with proven success in enhancing customer service, optimizing store operations, and leading sales teams to exceed targets. Expertise in brand awareness and loss prevention ensures a thriving retail environment. I have also helped along my Ops manager to run the store in between SMs by doing scheduling tracking all reports and filing.
Overview
7
7
years of professional experience
Work History
Store Sales Manager
Tractor Supply Company
Pahrump, NV
10.2021 - Current
- Led daily store operations, ensuring high standards of customer service and product presentation.
- Trained and mentored team members, fostering a collaborative and productive work environment.
- Managed inventory control processes, optimizing stock levels to minimize shortages and overages.
- Analyzed sales data to identify trends, enhancing merchandising strategies for increased revenue.
- Developed promotional displays and marketing initiatives to drive customer engagement and sales growth.
- Monitored daily cash handling procedures to ensure compliance with company policies and accuracy in transactions.
Team Leader
Tractor Supply Company
Pahrump, NV
04.2020 - 10.2021
- Supervised daily operations, ensuring adherence to safety and quality standards.
- Trained and mentored team members to enhance productivity and efficiency.
- Implemented inventory management practices, optimizing stock levels and reducing waste.
- Coordinated scheduling and workload distribution to maximize team performance.
- Developed and maintained strong customer relationships, improving service satisfaction rates.
Sales Associate
Tractor Supply Company
Pahrump, NV
06.2019 - 04.2020
- Delivered exceptional customer service to enhance client satisfaction and retention.
- Assisted in inventory management by restocking shelves and organizing merchandise displays.
- Processed transactions accurately using POS systems, ensuring smooth customer checkout experiences.
- Trained new staff on product knowledge and operational procedures to improve team performance.
Lead Line Cook
Golden Gaming LLC
Pahrump, NV
12.2018 - 07.2019
- Supervised daily kitchen operations, ensuring compliance with health and safety standards.
- Trained and mentored junior cooks on food preparation techniques and kitchen equipment usage.
- Developed and implemented efficient workflows to enhance meal preparation timelines.
- Collaborated with management to design seasonal menus aligned with customer preferences.
Education
High School Diploma -
Ed W. Clark
Las Vegas, NVSkills
- Customer service
- Store operations
- Sales reporting
- Brand awareness
- Employee scheduling
- Merchandise planning
- Loss prevention
- Compliance procedures
- Driven work ethic
- Sales team leadership
Timeline
Store Sales Manager
Tractor Supply Company
10.2021 - Current
Team Leader
Tractor Supply Company
04.2020 - 10.2021
Sales Associate
Tractor Supply Company
06.2019 - 04.2020
Lead Line Cook
Golden Gaming LLC
12.2018 - 07.2019
High School Diploma -
Ed W. Clark