ERIC WILLENBORG
Teutopolis
Summary
Highly reliable professional with extensive experience in customer service and sales. Adept at managing inventory, training staff, and delivering exceptional service in fast-paced environments. Eager to leverage strong multitasking and problem-solving skills in a new role.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Body Shop Estimator
Dan Hecht Chevrolet-toyota
Effingham, IL
10.2025 - Current
- Assessed vehicle damage and developed detailed estimates for repair costs.
- Collaborated with insurance adjusters to facilitate claims processing and approvals.
- Utilized estimating software to ensure accurate assessments and timely submissions.
- Communicated effectively with customers regarding repair processes and timelines.
Bartender
Truckers Pub
Effingham, IL
09.2024 - 01.2026
- Serve alcoholic beverages including wine, craft/domestic beer, and custom cocktails to 75+ customers
- Manage a clean and organized work environment
- Provide great customer service in a fast paced work environment
- Manage liquor orders and inventory
Warehouse Associate
Rush Truck Centers
Effingham, IL
05.2023 - 08.2024
- Assisting customers in selecting items that meet their needs and budget.
- Delivered parts to customers in a fashionable time.
- Communicated with the sales team to make sure all parts were ordered for the customers.
- Processed customer purchases and returns accurately and efficiently
Sales
Fastenal
Effingham, IL
11.2022 - 05.2023
- Handled customer inquiries, requests, and complaints in a timely and professional manner
- Processed payments and operated cash registers
- Built and maintained relationships with customers to ensure their return visits
- Collaborated with other store associates to meet sales goals.
Delivery Truck Driver
FedEx
Effingham, IL
04.2020 - 01.2022
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Located and selected merchandise to verify against delivery sheet specifications.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Unloaded packages from trucks for delivery to customers, taking care to prevent damage to merchandise and goods.
Mechanic Assistant
Dales Diesel Service
Teutopolis, IL
07.2015 - 07.2018
- Physically performed manual labor duties such as painting, loading/unloading, pressure washing and errands.
- Interacted professionally and accordingly with customers.
- Learned the functions and how to use a multitude of power tools.
- Handled all delegated tasks in a timely manner.
Education
Bachelors in Business -
Illinois State University
Normal, IL, USAssociates in Business - undefined
Lake Land College
Effingham, IL05-2019
High School Diploma - undefined
Teutopolis High School
Teutopolis, IL05-2017
Skills
- Strong multitasking
- Outgoing personality
- Patience and tolerance
- Time management
- Dependable and reliable
- Goal oriented
- Mechanical delivery driving
- Customer service expertise
- Route planning
- Problem-solving skills
- Customer service
- Parts ordering
Certification
- Drivers License
- Class D
languages
English
Advanced
Timeline
Body Shop Estimator
Dan Hecht Chevrolet-toyota
10.2025 - Current
Bartender
Truckers Pub
09.2024 - 01.2026
Warehouse Associate
Rush Truck Centers
05.2023 - 08.2024
Sales
Fastenal
11.2022 - 05.2023
Delivery Truck Driver
FedEx
04.2020 - 01.2022
Mechanic Assistant
Dales Diesel Service
07.2015 - 07.2018
Associates in Business - undefined
Lake Land College
High School Diploma - undefined
Teutopolis High School
Bachelors in Business -
Illinois State University