Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated and adaptable professional with a proactive attitude. Effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Devoted to giving every agent who needs assistance or coaching a positive and memorable experience.
I started in TurboTax during tax season in 2023 and was offered a job to go to QuickBooks Online.
The QuickBooks Online project began with being advanced and payroll elite trained for the QuickBooks Online project.
Currently, a ser champ and over 34 active agents are needing to obtain leads.
Weekly coaching sessions for bottom-performing agents, as well as conducting 20 live listening's of calls and ensuring the correct verbiage is used for obtaining leads.
The government and veteran employees' pension and retirement plan helps.
Helping with the withdrawal of the money movement request.
Troubleshooting account help for stock margin change.
-contract job for the winter
- very sick and had to leave due to medical concerns due to pregnancy
Working in the current career I am at I have seen trainings and have went through them myself and they are not anything to prepare folks for phone calls to say the least! Obtaining a opportunity to prove that i can in fact be a wonder teacher and trainer and someone to guide newer people to a company to learn the in and outs of the software basics versus throwing someone with nothing to know anything to the wolves. Having this ability places will get their money return and exceed with wonderful customer reviews with proper trainers and planners to make sure this is implemented for every agent.
well rounded in very very rounded spots. I go above an beyond for anyone who needs me too. For example the current career I am a ser champ and I will do that job and also bend over backwards and help those in need of product help on the phone. Having that go to person for help and communication when a team lead or someone else is what matters. Some people show up to work for the simple fact of one person can be the reason and it is just form them being their.