Shadi Sangre
Goleta,NM
Summary
Recently moved to California from New Mexico. I am seeking a position that will allow me to utilize my excellent customer services skills with combined hands on organizational experience. Very energetic personality, communication and listening skills with a take charge and winning attitude.
Overview
11
11
years of professional experience
1
1
Certification
Work History
DTV Customer Service
Sitel
08.2015 - 01.2018
- Answer the phones
- Answer the questions for DTV to customers
- Help with setting up a new account or with deactivation of account
- Put in orders for equipment
- Set up dates for work orders
- Keep area clean at all times
Bartender/ Server
The Place Sports Bar
07.2013 - 09.2014
- Clean and stock coolers for the shift exchange
- Make sure work station is clean and ready for the next day
- Sweep and mop working area and areas of responsibility
- Stock beverages from commercial storage fridge to coolers
- Provided customer services and interaction with guests
- Performed other duties as assigned
Server
Old Town Pizza
01.2013 - 06.2013
- Responsible for cleaning, organizing, maintaining of the outside tent for special events to include: weddings, birthday's parties, graduations etc.
- Provided customer services and interaction with guests
- Operation of cash register
- Hostess and Reservationist
- Unload the delivery truck
- Stocker
- Assisted with the cleaning of the establishment ie..kitchen, restrooms, and dining areas before opening and after closing
- Performed other duties as assigned
Sandwich Artist
Subway
06.2012 - 12.2012
- Provide Customer Service
- Made to order Sandwich preparation
- Performed sanitary cleanliness with work station
- Operation of cash register
- Take phone orders
- Prep veggies, meats, and stock fresh ingredients
- Bake fresh bread and cookies
- Unload delivery truck
- Assist with dish washing, clean restrooms, wash tables and clean the dining area
- Perform other duties as assigned
Assistant Manager
Central Ave SE
11.2010 - 06.2011
- Managed cash transactions on a day to day basis to include opening drawer, paying out the tattoo artists and piercers, and balancing the books at the end of the day
- Organization of artists' day planner
- Provided customer service and interacting with the guests
- Checking for the prices of each product and any discounts or offers
- Scheduling and organizing appointments. Answer telephones.
- Bank deposits
- Knowledge of office equipment ie. Computer and fax machine
- Cleaning and maintaining the store ie. sweeping, mopping, dusting the jewelry cases
- Performed other duties as assigned
Librarian Assistant
Isleta Library
06.2008 - 05.2010
- Assist student and teachers in location of print and non-print recourses
- Check books and materials in and out to students, and or library guests
- Maintain records of overdue, lost books or movie and track late fees
- Shelve print and non-print materials
- Keeping the children's area and computer room neat and clean
- Organizing after school activities and programs for kindergarten thru high school students
- Plan, set up and assist with fieldtrips and activities for the after school programs
- Assist student with homework help
- Performed other duties as assigned
Waitress
Luna Mansion
04.2007 - 04.2008
- Responsible for cleaning, organizing, maintaining of the outside tent for special events to include: weddings, birthday's parties, graduations etc.
- Greet guests and escort them to their tables
- Answer phones for reservations
- Unload the delivery truck
- Stock of any food or other products
- Assisted with the cleaning of the kitchen, restrooms, and dining areas before opening
- Duties included: Vacuuming of all carpets, restrooms, wiping down all glasses and windows, and other duties of opening and closing of the restaurant
Education
Diploma - undefined
Los Lunas High School
Los Lunas, NM01.2010
Skills
- Server
- Sales
- Customer Service
Certification
Food Handler
Timeline
DTV Customer Service
Sitel
08.2015 - 01.2018
Bartender/ Server
The Place Sports Bar
07.2013 - 09.2014
Server
Old Town Pizza
01.2013 - 06.2013
Sandwich Artist
Subway
06.2012 - 12.2012
Assistant Manager
Central Ave SE
11.2010 - 06.2011
Librarian Assistant
Isleta Library
06.2008 - 05.2010
Waitress
Luna Mansion
04.2007 - 04.2008
Diploma - undefined
Los Lunas High School
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