Natali Gutierrez
Federal Bureau Of Prisons
Mesquite,TX
2
Languages
1
Certification
6
years of professional experience
Results-driven professional with a track record in security protocols and stress tolerance. Experienced in coordinating daily operations, ensuring compliance with regulations, and enhancing team effectiveness in high-pressure environments.
Work History
Associate Warden's Secretary
7 Months- Assisted in managing inmate programs, fostering rehabilitation and reintegration efforts.
- Monitored staff performance, providing constructive feedback to enhance team efficiency.
- Implemented safety protocols to maintain secure facility environments for both staff and inmates.
- Coordinated daily operations to ensure compliance with federal regulations and institutional policies.
- Reviewed and followed correct procedures and prepared associated correspondence.
Correctional Officer
2 Years 9 Months- Responded promptly to disturbances, maintaining order and safety within the institution.
- Conducted regular security checks to identify potential safety hazards.
- Monitored inmate activities to ensure compliance with facility regulations.
- Documented incidents and maintained accurate records of daily activities and observations.
- Trained new staff on operational procedures and safety protocols, enhancing team effectiveness.
Server
1 Year- Delivered exceptional customer service, ensuring positive dining experiences for all guests.
- Trained new servers on menu items, service protocols, and customer interaction standards.
- Collaborated with kitchen staff to coordinate timely food preparation and delivery.
- Processed transactions efficiently using point-of-sale systems, maintaining accuracy in billing.
- Developed rapport with regular customers, fostering loyalty and repeat business through personalized service.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Lead Server
1 Year 6 Months- Oversaw daily operations to ensure smooth workflow and exceptional guest experiences.
- Trained and mentored team members to enhance service quality and efficiency.
- Coordinated staff schedules to align with peak service periods, maximizing coverage.
- Implemented best practices for food safety and hygiene compliance across the team.
- Streamlined communication between front-of-house and kitchen staff to improve order accuracy.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
Education
High School Diploma
Skills
Stress management
Crisis management
Budget administration
Regulatory compliance
Resource management
Teamwork
Stress tolerance
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 45 staff members.
- Achieved organizing a health and wellness event for all staff by communicating with the public and creating positive morale.
Certification
- Certified De-escalation Instructor, Federal Bureau of Prisons
- Cardiopulmonary Resuscitation Certification (CPR)
- Automated External Defibrillator Certification (AED)
- TABC Certification
- National Food Handler Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Associate Warden's Secretary
Federal Bureau Of Prisons
01.2026 - CurrentRead More
Correctional Officer
Federal Bureau Of Prisons
04.2023 - 01.2026Read More
Server
Nice Guy Ricky's American Grill
08.2022 - 08.2023Read More
Lead Server
Red Lobster
02.2021 - 08.2022Read More
Allegany-Limeston Central School
High School Diploma
Read More