NATALI MEDEROS
Pilot Point
Summary
Dynamic professional with a strong focus on team collaboration and a proven track record of achieving results. Known for reliability and adaptability, consistently approaching tasks with a positive attitude and a willingness to learn. Eager to tackle new challenges while maintaining high standards, recognized for excellent communication skills and keen attention to safety and detail. Prepared to launch a career committed to making meaningful contributions through dedication and drive.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Park Services Attendant
Universal Kids Resort
Frisco, TX
04.2026 - Current
- Maintained cleanliness and safety standards throughout park facilities to enhance guest experience.
- Skilled at working independently and collaborate with team members on various projects for overall park improvement and upkeep.
- Trained new team members on company policies and systems, providing support and guidance.
- Assisted in the creation of training materials, improving onboarding experience for new hires.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Pharmacy Technician
Lifetime Pharmacy
Frisco, TX
05.2025 - 07.2026
- Trained new pharmacy technicians on operational procedures and software systems.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Monitored medication expiration dates, facilitating timely disposal of outdated stock.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Custodian
EFI
Celina, TX
05.2023 - 08.2024
- Cleaned and maintained all areas of the building, including offices, restrooms, and public spaces with attention to detail.
- Swept, mopped, vacuumed, scrubbed, waxed, and polished floors using appropriate equipment.
- Cleaned restrooms, lobbies, and other high-traffic spaces to meet sanitary regulations.
- Managed inventory of cleaning supplies, ensuring timely replenishment to maintain operational efficiency.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout the shift.
Receptionist
America's Best Eyewear & Contacts
Prosper, TX
04.2022 - 07.2023
- Operated multi-line telephone system to answer incoming calls and accurately direct callers to appropriate employees.
- Prepared outgoing mail and courier deliveries and sorted and distributed incoming mail.
- Evaluated daily schedules, accommodating patient flow and minimizing missed appointments.
- Greeted persons entering establishment, determined nature, and purpose of visit and direct and escort them to specific destinations.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Verified insurance benefits prior to treatment for accurate billing process.
Ramp Operator
Amazon Air
Fort Worth, TX
05.2021 - 04.2022
- Drove and operated tugs, belt loaders and tow tractors in areas of congestion.
- Ensured compliance with FAA regulations regarding ground operations including safety protocols at all times.
- Coordinated with airline personnel regarding arrival and departure times and gate assignments.
- Received and dispatched cargo, noting and completing appropriate paperwork.
- Transported luggage and cargo to various airport locations.
- Prepared weight and balance calculations based on passenger numbers and cargo loads before take off.
- Sorted cargo before loading and unloading.
Warehouse Worker
Ontrack Stuffing
Denton, TX
12.2020 - 03.2021
- Operated manual pallet jack to move products throughout warehouse.
- Routed products by scanning packages, reading labels and charts, verifying numbers and sorting packages correctly.
- Connected electrical equipment to power sources so that it can be tested before use.
- Sorted and placed materials or items on racks and shelves according to organizational standards.
- Received oral instructions to determine work assignments and material and equipment needs.
Call Center Representative
Community Dental Partners
01.2020 - 09.2020
- Answered calls, left voicemails, and scheduled follow-up calls to drive customer engagement.
- Used database system to record notes and call information.
- Listened to feedback from call manager and implemented changes in future calls.
- Built trust with customers through personalized conversations.
- Managed and resolved issues with customers during calls by following determined script.
- Learned company policies, rules and performance requirements to achieve successful calling metrics.
Education
High School Diploma -
Fred Moore High
Denton, TX03.2014
Pharmacy Technician Trainee - Pharmacy Technician
Collin College - Technical Campus
Allen, TX05.2025
Skills
- Time Management
- Adaptability
- Task Prioritization
- Attention to Detail
- Work Independently
- Teamwork and collaboration
- CPR training
- Friendly, positive attitude
Certification
Texas State Board of Pharmacy, Collin County Community College, 2023
LANGUAGES
Spanish
Bilingual
Timeline
Park Services Attendant
Universal Kids Resort
04.2026 - Current
Pharmacy Technician
Lifetime Pharmacy
05.2025 - 07.2026
Custodian
EFI
05.2023 - 08.2024
Receptionist
America's Best Eyewear & Contacts
04.2022 - 07.2023
Ramp Operator
Amazon Air
05.2021 - 04.2022
Warehouse Worker
Ontrack Stuffing
12.2020 - 03.2021
Call Center Representative
Community Dental Partners
01.2020 - 09.2020
High School Diploma -
Fred Moore High
Pharmacy Technician Trainee - Pharmacy Technician
Collin College - Technical Campus