Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic
Natali Rodriguez

Natali Rodriguez

Corona,CA

Summary

Highly motivated and goal oriented individual seeking a position to gain experience and a career foundation; especially with individual development. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Overview

16
16
years of professional experience

Work History

Pharmacy Technician

Alta-Med
07.2020 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Collected co-payments or full payments from customers.
  • Assisted in management of prescription deliveries, improving patient convenience.
  • Engaged in continuous learning to stay updated on pharmaceutical practices and products.

Pharmacy Technician

WALMART PHARMACY
07.2008 - 06.2020
  • Prepared labels and filled prescriptions accordingly common medications
  • Streamlined data management procedures
  • Trained new pharmacy technicians, ensuring customer service standards
  • Provided outstanding customer service
  • Directly assisted an average of 40 customers per day, responding to inquiries and problems
  • Handling Prior Authorizations (PA) and performed billing procedures, accurately handling and recording cash flow
  • Oversaw inventory levels, implementing new process that ensured 100% stock availability, while increasing inventory turnover
  • In charge of overseeing Genco (return of expired medication)
  • Commended by head pharmacist for efficient and accurate skills in dispensing and calculating medication dosage.

Education

Pharmacy Technician -

Health Staff Private School
06.2008

High school diploma -

Anaheim High School
06.2007

Skills

Computer skills include: MS Office (Word, Excel, PowerPoint, Outlook, FrontPage)

References

Upon request

Languages

Spanish
Native or Bilingual

Timeline

Pharmacy Technician

Alta-Med
07.2020 - Current

Pharmacy Technician

WALMART PHARMACY
07.2008 - 06.2020

Pharmacy Technician -

Health Staff Private School

High school diploma -

Anaheim High School

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Natali Rodriguez