Experienced in customer service and works well under pressure. Focuses on teamwork, ensuring customers feel welcomed, and meeting customer needs efficiently. Adaptable and experienced in fast-paced environments while multitasking in different positions. Recognized for great coaching towards other baristas and being a supportive team member.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
13747 Lake Eloise Loop, Midlothian, VA, 23112
07.2025 - 05.2026
Prepared and served handcrafted beverages to meet customer needs.
Maintained cleanliness and organization of workstations and dining areas.
Operated coffee brewing equipment
Assisted customers with menu selections, ensuring a positive experience.
Created a welcoming environment by greeting the customers
Multitasking between helping customers and team members
Handled cash register accurately and efficiently
Built friendly connections with customers and team members
Maintained regular and consistent attendance
Helped train a new employee
Adapted to the POS system to process orders and payments
Collaborated with team members to meet time goals and customer experience during peak hours.
Customer Service Associate
Klines Dairy Bar
Moseley, VA
08.2024 - 07.2025
Collaborated with team members to ensure timely service delivery.
Handled customer inquiries and resolved concerns effectively.
Provided friendly, attentive service to enhance customer experience.
Followed food safety guidelines to ensure product quality and safety.
Demonstrated active listening skills when responding to customer questions and complaints.
Provided information about products and services available to customers.