Overview
Work History
Education
Skills
Languages
Timeline
Generic

Natalia Bor

Los Angeles,CA

Overview

9
9
years of professional experience

Work History

REAS Case Manager

JVS SoCal
07.2023 - Current
  • Coordinate actions and activities in accordance with DPSS, CalWORKs, and GAIN procedures.
  • Motivate and provides encouragement to clients to pursue employment and achieve self-sufficiency by communicating the benefits and advantages of working and learning a second language.
  • Perform a variety of tasks including office and telephone interviews, data entry, scheduling appointments, and other case-related activities/duties. May occasionally drive to meet program participants at a partner agency locations. Review clients' employment goals and make individual job matches.
  • Register and monitors attendance and activities of all clients on the caseload of 150+.
  • Assist the Ukrainian community by offering housing services and support.
  • Assist clients in locating employment openings by utilizing available resources, such as personal computers, fax machines, copiers, employment bulletins, videotapes, and community resources.
  • Perform other duties as assigned by management.
  • Provide services in a culturally sensitive manner.
  • Properly document all activities in LRS/CalSAWS system, prepares monthly reports, and interacts with the DPSS when appropriate.

Student Assistant

Disability Resources and Educational Services
08.2021 - 06.2023
  • Manage appointment scheduling via Outlook for approximately 12 counselors to review testing and class accommodations for about 100 students each week.
  • Communicated and explained the process of receiving accommodations to students, including how to use the testing center along with the various resources available to them which are connected to their accommodations.
  • Provided students with information about the registration process and explained the next steps.
  • Processed registration paperwork, schedule appointments, and sending out appointment confirmations via email, phone, or in person to roughly 40 students per day.
  • Handled confidential materials that are given to us.
  • Worked one-on-one with students during and monitor them while they test.
  • Assisted students and faculty when experiencing problems/issues or questions regarding scheduling, requesting accommodations, providing test materials and returning exams or quizzes to faculty/staff.

Babysitter

Garret Family
06.2022 - Current
  • Provided consistent care for a child from 18 months to 4 years old during parents' work hours and occasional evening outings.
  • Ensured the child's daily needs were met, including preparing meals, feeding, bathing, diapering, and putting him down for naps and bedtime.
  • Engaged the child in age-appropriate activities such as outdoor walks, park visits, educational games, and bedtime story reading to support development.
  • Maintained a clean and organized environment by cleaning up after activities and ensuring all materials were properly stored.

Lead Cashier

Denny's
01.2016 - 03.2020
  • Assisted to over 100+ customers daily and helping them with any questions they had.
  • Worked as a team with servers when they needed assistance during high volume periods.
  • Offered advice or recommendations to customers and answering any inquiries.
  • Maintained a positive attitude and provide excellent customer service in a fast paced environment.
  • Trained and mentored new cashiers upon hire and helped them improve their customer service skills.

Education

Bachelor of Art - Liberal Studies, Child And Adolescent Development

California State University Northridge
Northridge, CA
05-2023

Skills

  • Bilingual
  • Computer: Microsoft Office (Outlook, Word, PowerPoint, Excel), G Suits (Docs, Slides, Drive), Adobe
  • Creative Media
  • Skilled in optimizing workflow efficiency, prioritizing tasks, and meeting deadlines without compromising quality
  • Demonstrated ability to work effectively between teams and maintain positive dynamics
  • An effective written and verbal communicator with the ability to convey information clearly
  • Time-management, multi-tasking skill and problem-solving

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

REAS Case Manager

JVS SoCal
07.2023 - Current

Babysitter

Garret Family
06.2022 - Current

Student Assistant

Disability Resources and Educational Services
08.2021 - 06.2023

Lead Cashier

Denny's
01.2016 - 03.2020

Bachelor of Art - Liberal Studies, Child And Adolescent Development

California State University Northridge

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Natalia Bor