Natalia Carranza
Concord,MA
Summary
Dynamic professional with a proven track record in the hospitality sector, notably at the recognizable company In-N-Out Burger as well as other establishments, Excelled in delivering exceptional customer service and maintaining high standards of cleanliness, demonstrating a strong work ethic and guest engagement skills. Skilled in cash handling and adept at fostering positive dining experiences, contributing to significant customer satisfaction.
Overview
2
2
years of professional experience
Work History
Server
Tony Cs
08.2024 - 11.2024
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Host
Panama Joes
04.2024 - 08.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Fast Food Worker
In-N-Out Burger
12.2022 - 08.2024
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
Education
High School Diploma -
Woodrow Wilson High School
Long Beach, CA06-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Tony Cs
08.2024 - 11.2024
Host
Panama Joes
04.2024 - 08.2024
Fast Food Worker
In-N-Out Burger
12.2022 - 08.2024
High School Diploma -
Woodrow Wilson High School
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