Natalia Cervantes
Homestead,FL
Summary
Dynamic Assistant Manager at Jersey Mikes Subs with a proven track record in enhancing customer service and operational efficiency. Skilled in money handling and team leadership, I fostered a positive work environment while improving cash accuracy and reducing discrepancies. Committed to staff development and achieving organizational goals.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Jersey Mikes Subs
08.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Associate of Science - Pre-Nursing
Miami Dade College
Miami, FL06-2026
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Staff supervision
Languages
Spanish
Professional Working
Timeline
Assistant Manager
Jersey Mikes Subs
08.2023 - Current
Associate of Science - Pre-Nursing
Miami Dade College
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