Natalia Cruz
Newark
Summary
Administrative professional with focus on streamlining office processes and enhancing operational efficiency. Known for dependability and adaptability, fostering collaborative environment to achieve team goals. Skilled in organizing information, managing schedules, and supporting administrative functions with precision and reliability.
Overview
7
7
years of professional experience
Work History
Clerk 3
Newark Board Of Education
10.2020 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
Family Worker
St. Justine Preschool
10.2017 - 10.2020
- Assisted families in navigating the child welfare system, advocating on their behalf when necessary.
- Conducted regular home visits to monitor family progress, address concerns, and provide ongoing encouragement.
- Managed caseloads efficiently to ensure timely follow-ups with families and service providers alike.
- Fostered positive relationships between parents and schools through regular communication and collaboration efforts.
- Provided crisis intervention support for families experiencing difficulties, connecting them with appropriate assistance programs.
- Organized group sessions for parents to share experiences, offer support, and develop parenting skills collaboratively.
- Built trust with vulnerable populations through consistent engagement, empathetic listening, and genuine concern for their wellbeing.
- Documented data and completed accurate updates to case records.
Education
Bachelor of Arts - Psychology
Kean University
1000 Morris Ave, Union NJ 0708306-1998
Skills
- Administrative support
- Filing systems
- Administrative tasks
- Relationship building
- Document management
- Schedule and calendar management
- File and database management
Languages
English
Native or Bilingual
Portuguese
Full Professional
Spanish
Professional Working
Timeline
Clerk 3
Newark Board Of Education
10.2020 - Current
Family Worker
St. Justine Preschool
10.2017 - 10.2020
Bachelor of Arts - Psychology
Kean University
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