Natalia Delgado
10046 Samoa Ave Tujunga,CA
Summary
Developed key customer service skills in fast-paced retail setting, excelling in transaction handling and customer interaction. Transitioning into new field with focus on utilizing these transferable skills to contribute effectively in different environment. Committed to delivering exceptional service and building positive customer relationships in any role. Strong focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Known for reliability, efficiency, and consistent approach to achieving goals.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Dollar King
Sunland, CA
07.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided tailored recommendations.
- Resolved customer complaints effectively, enhancing satisfaction rates.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Developed and managed relationships with customers to increase customer loyalty.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Education
High School Diploma -
Verdugo Hills High School
Tujunga CA06.2025
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Multitasking and organization
- Adaptability and flexibility
- Phone etiquette
- Stress management
- Positive and professional
- Customer assistance
- Reliable and responsible
- Cleaning and sanitizing
- Team leadership
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Cashier
Dollar King
07.2025 - Current
High School Diploma -
Verdugo Hills High School