Natalia Fountain
Libby,MT
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
19
19
years of professional experience
Work History
Manager
Sally Beauty
Lakewood, Colorado
10.2016 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Developed annual goals for each department based on market trends and competitor analysis.
Manager
Murano
Santorini Greece, Greec
04.2006 - 10.2015
Education
J.D. - Conflictology
University of Georgia
Georgia, Tbilisi 07-2021
Skills
- Staff Development
- Marketing
- Expense Tracking
- Workforce Management
- Performance Management
- Contract Management
- Strategic Planning
- Business Development
- Sales management
- Staff Management
- Complex Problem-Solving
- Staff Training and Development
- Expectation setting
- Cross-Functional Teamwork
- Sales Techniques
- Team Leadership
Timeline
Manager
Sally Beauty
10.2016 - Current
Manager
Murano
04.2006 - 10.2015
J.D. - Conflictology
University of Georgia