Natalia Frederick
Yakima
Summary
Dedicated professional with experience as a Teacher's Assistant at Eisenhower High School, excelling in teamwork and customer service. Proven ability to maintain clean and organized environments, ensuring safety and well-being. Skilled in housekeeping and bathroom cleaning, contributing to efficient operations and positive experiences for students and families.
Overview
10
10
years of professional experience
Work History
Sales Associate
Bath and Body Work
Yakima
07.2025 - Current
- Maintained product displays and ensured shelves were stocked appropriately.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to enhance customer service experience.
- Educated customers about promotions and loyalty programs effectively.
- Handled returns and exchanges while adhering to company policies.
- Provided feedback on customer preferences to improve product offerings.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
Housekeeper
Friends And Family Members
02.2024 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Customer Service Cashier
Eisenhower High School, Sports Events
10.2022 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Babysitter
Friends And Family Members
01.2016 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Teacher's Assistant
Eisenhower High School
08.2024 - 06.2025
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
Volunteer
Sea Mar
09.2024 - 09.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
Associate of Applied Science - Exercise Science
Yakima Valley Community College
Yakima, WA06-2027
High School Diploma -
Eisenhower
Yakima, WA06-2010
Skills
- Customer service
- Communication
- Time management
- Organization
- Leadership
- Team collaboration
- Payment processing
- Display setup
Timeline
Sales Associate
Bath and Body Work
07.2025 - Current
Volunteer
Sea Mar
09.2024 - 09.2024
Teacher's Assistant
Eisenhower High School
08.2024 - 06.2025
Housekeeper
Friends And Family Members
02.2024 - Current
Customer Service Cashier
Eisenhower High School, Sports Events
10.2022 - Current
Babysitter
Friends And Family Members
01.2016 - Current
Associate of Applied Science - Exercise Science
Yakima Valley Community College
High School Diploma -
Eisenhower
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