Highly-motivated professional with years of experience in criminal justice, including case management, field supervision and court supervision. Organized and dependable candidate seeking a career in the criminal justice system.
Overview
6
6
years of professional experience
Work History
Case Manager
Endeavors Unlimited
06.2024 - Current
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Pretrial Release Officer
Fulton County Superior Court
07.2023 - 08.2024
Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
Utilized the PSA (Public Safety Assessment) to determine level of client's supervision and likelihood to succeed in Pretrial.
Monitored defendants' compliance and progress with court ordered conditions.
Built relationships with clients and regularly conducted check ins to monitor progress.
Supervised clients to reduce risk to community.
Case Specialist
BI ISAP
01.2023 - 08.2023
Responded to inquiries from general public regarding court appearance, trial dates, and judicial procedures.
Managed support services and fostered communication among ERO, therapists, and participants.
Collaborated with outside counsel to interpret and apply technical immigration policies and procedures.
Explained laws and regulations to travelers and distributors and promoted comprehension to foster adherence to requirements.
Assessed needs of each participant and recommended appropriate services and resources.
Maintained high level of confidentiality, following strict guidelines and recommendations.
Created treatment or service plan meeting each participant's individualized needs.
Front Desk Receptionist
TownePlace Suites By Marriott
07.2021 - 08.2022
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Collected room deposits, fees, and payments.
Trained new team members on company procedures, customer service and issue resolution.
Human Resources Intern
Saint Leo University
01.2019 - 04.2021
Worked with HR team to coordinate company events.
Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews and planning recruitment related events.
Created and updated tracking spreadsheets using MS Excel.
Updated and maintained employee records to respond quickly to requests for information.
Filed paperwork, sorted and delivered mail, and maintained office organization.