Natalia Gonzalez
Colonial Country Club
FORTWORTH,TX
12
years of professional experience
Dedicated server with exceptional customer service skills in high-volume dining environments. Known for adaptability and team collaboration, consistently delivering timely service and guest satisfaction.
Work History
Server
5 Years 9 Months- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely food and beverage delivery.
- Collaborated with kitchen staff to accommodate special dietary requests and preferences.
- Trained new servers on menu offerings, service standards, and POS systems.
Server
6 Years 8 Months- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
- Nursing
Skills
Strong work ethic
Exceptional customer service
Guest engagement
High volume dining
Timeline
Server
Colonial Country Club
01.2021 - CurrentRead More
Server
Abilene Country Club
04.2014 - 12.2020Read More
Tarrant County College
from Nursing
Read More