Natalia Gould
Columbia,MO
Summary
Dynamic Dietary Manager with a proven track record at Bluff Creek Terrace, excelling in collaboration and nutrition counseling. Enhanced patient satisfaction through streamlined operations and effective menu planning. Recognized for strong leadership and problem-solving skills, ensuring compliance with food safety regulations while fostering a positive team environment.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Reliable Medical Support professional with 10+ years of experience in healthcare environment. Expertly assist with office operations and physician support by gathering patient information. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Dietary Manager
Bluff Creek Terrace
07.2019 - 08.2021
- Collaborated with interdisciplinary teams to develop comprehensive care plans that addressed patients'' unique needs.
- Performed phlebotomy services efficiently with minimal discomfort to patients, resulting in higher quality samples for laboratory analysis.
- Streamlined medical office operations for increased efficiency and improved patient satisfaction.
- Managed complex medical records, ensuring confidentiality and accessibility for healthcare providers.
Activity Director
Bluff Creek Terrace
06.2016 - 06.2019
- Managed budget allocations for resident activities, ensuring financial efficiency and resource optimization.
- Coordinated diverse recreational programs tailored to residents' interests and abilities to enhance engagement.
- Led a team of volunteers in executing community events, fostering teamwork and collaboration.
- Trained staff on best practices for conducting activities, improving program delivery and resident satisfaction.
Advanced CMA
Bluff Creek Terrace
01.2011 - 06.2016
- Collaborated with interdisciplinary teams to develop comprehensive care plans that addressed patients'' unique needs.
- Performed phlebotomy services efficiently with minimal discomfort to patients, resulting in higher quality samples for laboratory analysis.
- Streamlined medical office operations for increased efficiency and improved patient satisfaction.
- Managed complex medical records, ensuring confidentiality and accessibility for healthcare providers.
Education
High School Diploma -
Rock Brige
Columbia, MOCNA -
Career Center
Columbia, MOSkills
- Collaboration and teamwork
- Nutrition counseling
- Food safety regulations
- Sanitation protocols
- Supply coordination
- Hygiene standards
- Menu planning skills
- Cross-functional coordination
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Reliable and responsible
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Customer satisfaction
- Organizational skills
- Team leadership
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Food preparation
- Safe food handling
- Relationship building
- Calm and pleasant demeanor
- Scheduling staff
- Employee supervision
- Delegating assignments and tasks
- Task prioritization
- Work Planning and Prioritization
- Supply ordering and management
- Sanitation standards
- Self motivation
- Analytical thinking
- Conflict resolution
- Recruitment and hiring
- Hospitality management
- Professionalism
- Scheduling
- Staff training
- Written communication
- Quality assurance
Certification
CMA
insulin certified
CPR
Timeline
Dietary Manager
Bluff Creek Terrace
07.2019 - 08.2021
Activity Director
Bluff Creek Terrace
06.2016 - 06.2019
Advanced CMA
Bluff Creek Terrace
01.2011 - 06.2016
High School Diploma -
Rock Brige
CNA -
Career Center