Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings wealth of knowledge and experience to organizations requiring interpretation and translation services. Committed to providing quality service and results.
Overview
13
13
years of professional experience
Work History
Social Media Specialist
CCAA JARDIM BELA VISTA
Campo Grande, MS - Brazil
03.2020 - 05.2023
Maintained company's social media presence by posting messages, answering posts, and monitoring responses.
Increased customer engagement through social media.
Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.
Obtained, attributed and wrote compelling captions and other text for photos, video and other graphics for both print and online use.
Met multiple deadlines using strong task prioritization skills.
Strategized social media campaigns for clients, helping to meet goals and reach untapped potential customers.
Increased leads by 20%every quarter.
ESL ENGLISH TEACHER
CCAA Language School
Campo Grande, MS - Brazil
10.2010 - 05.2023
Educated students in basics of English grammar and conversational speaking.
Developed and taught ESL curriculum to improve students' conversational abilities.
Coached students on English pronunciation and intonation for eloquent conversation.
Set assessments to measure student progress and identify growth opportunities.
Conducted individualized tutoring sessions for students with additional learning needs.
Facilitated small group and individual instruction to maximize student learning.
Increased students retention and completion rates to 90%.
Administrative Manager
CCAA JARDIM BELA VISTA
Campo Grande, MS - Brazil
08.2016 - 08.2022
Supervised staff and delegated tasks to maintain positive, productive administrative operations.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Greeted visitors, employees and clients politely and professionally for excellent reception service.
Interviewed, recruited and onboarded new staff for high-performing administration teams.
Verified customer information for orderly, up-to-date online systems.
School Coordinator
CCAA JARDIM BELA VISTA
Campo Grande, MS - Brazil
08.2015 - 08.2022
Backed up staff by assisting with difficult behavioral situations.
Organized classroom resources and lesson supplies for teachers.
Implemented balanced schedules of age-appropriate learning, rest and play.
Observed teachers in classroom environments to assess performance and identify areas of improvement.
Monitored student progress and implemented intervention strategies to support student success.
Trained teachers on effective teaching techniques, classroom management strategies, and behavior modification.
Kept school in full compliance with established policies, legal requirements and student safety standards.
Verified student grades, attendance and schedules.