Natalia Leon
Brooklyn,NY
Summary
With a proven track record at Casa Cipriani, I excel in service orientation and time management, ensuring high customer satisfaction and efficient operations. My expertise includes enhancing dining experiences and maintaining impeccable cleanliness, demonstrating both hard and soft skills critical to hospitality success.
Overview
3
3
years of professional experience
Work History
Busser / Runner
Casa Dani/Katsuya
New York City
08.2024 - Current
- Clean tables and chairs with damp cloths
- Welcome the customer and take his request for water or drink that he wants to supply
- Pick up dishes when the customer finishes
- Reset the table every time the waiter requests it
- Fold napkins and arrange them
- Collect and clean food waste and broken glasses
- Organize plates and glasses and cutlery when resetting the table
- Serve paellas and salads together with the customer
- Organize the dishes in the kitchen
- Have the ice dispenser full
- Cut bread and fill the dispensers with cheese, lemon, salt and sauces
- Organize the chef's dispensers
- Be aware of the chef's order to bring the dish to the corresponding table
- Carry food trays of all sizes
Busser
Casa Cipriani
New York City
01.2025 - 06.2025
- Wiped tables or seats with dampened cloths or replaced dirty tablecloths
- Set tables with clean linens, condiments, or other supplies
- Greeted and seated customers
- Cleaned up spilled food or drink or broken dishes and removed empty bottles and trash
- Maintained adequate supplies of items, such as clean linens, silverware, glassware, dishes, or trays
- Filled beverage or ice dispensers
- Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters
- Served food to customers when waiters or waitresses need assistance
Busser
Timeout Market
New York City
02.2022 - 01.2025
- Cleared tables efficiently to maintain high turnover rate and minimize wait times
- Monitored customer movements and quickly cleared empty tables for future customers
- Resolve doubts, questions and concerns of customers
Housekeeping
Belfor/PS
New York City
09.2022 - 11.2023
- Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary
- Dust and polish furniture and equipment
- Disinfect equipment and supplies, using germicides or steam-operated sterilizers
- Emptied wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas
- Swept, scrubbed, waxed, or polished floors, using brooms, mops, or powered scrubbing and waxing machines
Education
Nomina y Prestaciones Sociales -
Sena
Colombia01.2016
Bachiller Contable -
Instituto Alvaro Mutis
Colombia01.2014
Skills
- Service orientation : actively looking for ways to help people
- Cordination: adjusting actions in relation to others actions
- Time Management: managing one's own time and the time of others
Languages
- English, Novice
- Español, Native
Timeline
Busser
Casa Cipriani
01.2025 - 06.2025
Busser / Runner
Casa Dani/Katsuya
08.2024 - Current
Housekeeping
Belfor/PS
09.2022 - 11.2023
Busser
Timeout Market
02.2022 - 01.2025
Nomina y Prestaciones Sociales -
Sena
Bachiller Contable -
Instituto Alvaro Mutis
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