Natalia Macias
Mebane,NC
Summary
Efficient administrative coordinator known for exceptional multitasking and communication skills. Experience in managing diverse office activities and developing positive client relationships, ready to contribute to team success and improve operational efficiency.
Overview
16
16
years of professional experience
Work History
Receptionist
Alamance Burlington School System
Burlington, NC
12.2025 - Current
- Greeted and assisted visitors, ensuring a welcoming environment.
- Managed phone calls and inquiries, directing them to appropriate departments.
- Organized and maintained electronic and physical filing systems for easy access.
- Provided clerical support, including data entry and document preparation tasks.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Processed incoming and outgoing mail efficiently to support communication needs.
- Facilitated translation of in-person conversations, emails, and calls to ensure clear communication.
Administrative Office Coordinator
Action Public Adjusters
Hallandale, FL
02.2021 - 12.2023
- Coordinated office activities to streamline workflow and enhance operational efficiency.
- Managed scheduling of appointments, ensuring optimal use of time and resources for staff.
- Developed and maintained filing systems, improving accessibility and organization of documents.
- Assisted in preparation of reports and presentations, ensuring accuracy and clarity in communication.
- Developed positive relationships with clients by promptly addressing inquiries and concerns via phone or email communication.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
Store General Manager
Ascena Retail Group Inc. - Justice
Davie, FL
09.2010 - 11.2020
- Led team to enhance customer experience through effective training and development programs.
- Implemented inventory management strategies to optimize stock levels and reduce shrinkage.
- Analyzed sales data to identify trends, driving strategic decisions for product placement and promotions.
- Led team of associates in achieving business goals, providing ongoing coaching and performance feedback.
- Hired, trained and retained high quality team members.
- Boosted customer loyalty with personalized shopping experiences and targeted promotions tailored to individual preferences.
- Oversaw visual merchandising efforts to create an appealing store atmosphere that drove customer engagement and increased sales conversions.
- Reduced shrinkage rates through diligent loss prevention efforts such as enhanced security measures, employee training programs on theft awareness and prevention.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
Public Notary -
Durham Technical Community College
Durham, NC11.2023
Certification in Real State -
Acre Institute
Orlando, FL08.2022
High School Diploma -
Miami Beach Senior High School
Miami, FL06.2007
Skills
- Organization skills
- Time management
- Problem-solving
- Punctual and reliable
- Customer service
- Data entry
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist
Alamance Burlington School System
12.2025 - Current
Administrative Office Coordinator
Action Public Adjusters
02.2021 - 12.2023
Store General Manager
Ascena Retail Group Inc. - Justice
09.2010 - 11.2020
Public Notary -
Durham Technical Community College
Certification in Real State -
Acre Institute
High School Diploma -
Miami Beach Senior High School