Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Natalia Mercado

Delhi,California

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Hostess/Busser

Dust Bowl Brewing
04.2022 - 01.2024
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Used cash registers and credit card machines to cash out customers.
  • Worked well in diverse team settings by partnering with others to complete tasks.

Reading Tutor

CSU Stanislaus
03.2023 - 05.2023
  • Enhanced student comprehension by incorporating interactive activities and personalized attention.
  • Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
  • Collaborated with fellow tutors on best practices and strategies for effective tutoring sessions.
  • Fostered a comfortable learning environment conducive to active participation and open communication.
  • Monitored student progress regularly through ongoing assessments and evaluations, adjusting instructional approaches as needed.
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
  • Administered standardized tests to assess student strengths and weaknesses.

Education

No Degree - Education

California State University - Stanislaus
Turlock, CA
05.2025

Skills

  • Reservations Management
  • Exceptional Communication
  • Effective Multitasking
  • Interactive Communication Skills
  • Positive attitude
  • Active listening
  • Adaptability
  • Detail-oriented
  • Cleanliness maintenance
  • Patience and empathy
  • Time management
  • Flexible and Adaptable
  • Reliable and Trustworthy

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Reading Tutor

CSU Stanislaus
03.2023 - 05.2023

Hostess/Busser

Dust Bowl Brewing
04.2022 - 01.2024

No Degree - Education

California State University - Stanislaus

Similar Profiles

CREATE PROFILE
Natalia Mercado