Attain a position that will enable me to use my strong communication and organizational skills, customer service background, and my ability to work well with others.
Overview
11
11
years of professional experience
Work History
Sales Associate
Coach Outlet
Foley, Alabama
11.2023 - Current
Used technology resources to assist customers in locating and selecting items.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Developed trusting relationships with customers by making personal connections.
Helped customers find specific products, answered questions and offered product advice.
Collected payments and provided accurate change.
Trained new team members in cash register operation, stock procedures and customer services.
Answered incoming telephone calls to provide store, products and services information.
Caregiver Attendant
Imperial Home Care Services
Fairhope, Alabama
06.2023 - 08.2024
Assist with cleaning after using bathroom
Vital signs
Walk with patient
Assist with medication administer
Take patient to appointments and to run errands.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Supported bathing, dressing and personal care needs.
Assisted with meal planning to meet nutritional plans.
Drove clients to shop for groceries, attend doctor appointments and run errands.
Improved patient outlook and daily living through compassionate care.
Followed safe lifting and transferring techniques to transport residents.
Monitored vital signs and medication use, documenting variances and concerning responses.
Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
Work from home position
Intuit TurboTax- Arise WFH
01.2023 - 04.2023
Assisting customers with their Intuit TurboTax product
Help with errors made on the tax returns
Assist with payments and purchases.
Seasonal Driver Helper
UPS
Alabama
11.2022 - 01.2023
Assist the delivery driver with delivery packages to each door or business
Making sure all packages are correct before they leave the truck.
Associate
Walmart
Alabama
08.2019 - 01.2021
Personal shopping for orders on the floor
Stocking the shelves on the floor and in the backroom
Assisting customers with their groceries
Dispensing orders in the pickup area to the customers
Medical Assistant
Providence Hospital
05.2017 - 09.2019
Book-keeping, filing, data entry and patient scheduling
Performing Blood draws, injections and ancillary testing
Medical and billing coding.
Assistant Manager
Dominos
Alabama
12.2013 - 06.2019
Responsible for a cash draw from the start to the end of the shift
Taking and passing out orders
Balancing cash draws at the end of the shift
Making the schedule.
Education
Bachelor of Science - Psychology And Criminal Justice
Southern NewHampshireUniversity
Manchester, NH
08-2025
Medical Assistant with Limited scope X-ray -
Remington College
04.2017
Bachelors in Science and Nursing -
Troy University
05.2015
Skills
Product Sales
Sales Development
Upselling
Policy and Procedure Adherence
Reliable and punctual
Shipment Processing
Reading comprehension skills
Service-oriented
Relationship Building
Multi-tasking strength
POS System Operation
Customer Service
Friendly and Outgoing
Teamwork and Collaboration
B2B sales and customer service
Market research and analysis
References
Annie Marquez, (251) 716-2230, 111 Open Field Drive, Fairhope, AL, 36532