Driven by results, I leveraged analytical thinking at Hotel El Campito Art Lodge and Instituto Tecnologico Metropolitano ITM to enhance quality management systems and foster team collaboration. Achieved significant improvements in productivity and quality assurance, demonstrating a strong blend of leadership and technical skills.
· Participated in supplier evaluation activities including audits, assessments, evaluations.
· Performed root cause analysis on identified defects in order to determine corrective action plans.
· Created detailed reports on the results of quality assurance tests conducted.
· Identified, documented, and tracked bugs throughout the development process.
· Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
· Created and optimized automated testing tools for repetitive tasks.