Natalia Peace
Dover,DE
Summary
Toll Collector with exceptional customer service and communication skills. Comfortable with managing duties in fast-paced, high-volume environment. Proficient in training staff members, generating daily reports, and performing basic math skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Toll Collector
Biddles toll plaza
Dover, USA
03.2025 - Current
- Provided courteous service to a high volume of daily travelers
- Handled cash transactions accurately and efficiently
- Maintained awareness of safety procedures in a fast-moving environment
- Resolved customer questions and minor issues professionally
Housekeeper
The Glen Retirement Community
Daleville, USA
10.2023 - 09.2025
- Maintained clean, safe, and sanitary living spaces for residents and guests
- Responded to resident needs with professionalism and care
- Managed multiple assignments efficiently under time constraints
- Assisted with event setup and breakdown
Cleaner
360 Cleaning
Roanoke, USA
05.2024 - 08.2024
- Cleaned and sanitized commercial office spaces to high standards
- Worked independently and as part of a team to meet deadlines
- Followed safety procedures and proper handling of cleaning supplies
Lead Teacher
Children's Castle Early Learning Center
Roanoke, USA
08.2016 - 05.2024
- Managed classroom safety and supervision of children daily
- Communicated effectively with parents and staff
- Created structured lesson plans and organized activities
- Handled high-stress situations calmly and responsibly
- Maintained detailed records and schedules
Education
High school or equivalent -
William Bryd High School
Vinton, VASkills
- Time Management
- Cleaning
- Cash handling
- Communication Skills
- Basic math
- Phone etiquette
- Organizational skills
- Customer service
- Computer skills
- Guest services
- Teaching
- Classroom Management
- Curriculum Development
- Childhood development
- Classroom Experience
- Infant Care
- Commercial cleaning
- Childcare
- Babysitting
- Driving
- English
- Toddler Childcare Provider
- Front desk
- Preschool experience
- Filing
- Early Childhood Education
Certification
Driver's License
Additional Information - Authorized To Work
US for any employer
Personal Information
Willing To Relocate: Anywhere
Timeline
Toll Collector
Biddles toll plaza
03.2025 - Current
Cleaner
360 Cleaning
05.2024 - 08.2024
Housekeeper
The Glen Retirement Community
10.2023 - 09.2025
Lead Teacher
Children's Castle Early Learning Center
08.2016 - 05.2024
High school or equivalent -
William Bryd High School