Natalia Perez
Mobile,AL
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Aztecas Mexican Cuisine. Proven ability to enhance guest experiences through effective multitasking and cash handling. Recognized for cultivating warm relationships with customers and maintaining a professional appearance in high-pressure environments.
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in any role.
Overview
2
2
years of professional experience
Work History
Server
Aztecas Mexican Cuisine
Mobile, AL
05.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Host
Aztecas Mexican Cuisine
Mobile, AL
09.2023 - 05.2025
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Baker High School
Mobile, AL05-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
Languages
Spanish
Native or Bilingual
Timeline
Server
Aztecas Mexican Cuisine
05.2025 - Current
Host
Aztecas Mexican Cuisine
09.2023 - 05.2025
High School Diploma -
Baker High School