Dispatcher Coordinator
YPK Transportation
05.2025 - Current
- Improved customer satisfaction with timely and accurate dispatching of service requests.
- Provided exceptional customer service by addressing inquiries promptly and resolving issues efficiently while maintaining a professional demeanor.
- Enhanced dispatch efficiency by implementing a new scheduling system and optimizing routes.
- Assisted in budget management by monitoring resource utilization and identifying opportunities for cost savings or improvements.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
