Natalia Romero
Houston,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
The Abbey at Westminster Plaza
Houston, TX
06.2024 - Current
- Greeted guests at front desk with a friendly demeanor and facilitated check-in process through engaging conversations.
- Handled all aspects of mail management, courier operations, faxes, and corresponding documents.
- Effectively managed and addressed residents' questions and concerns using multiple channels like phone calls, emails, and face-to-face conversations.
- Regularly updated databases with resident information to maintain accurate records.
Teaching Assistant
The Kipling School
Houston, Texas
08.2022 - 05.2024
- Maintained a safe environment for all students while adhering to school policies and procedures.
- Assessed student learning styles and understanding of material to redirect and optimize teaching strategies.
- Developed positive relationships with parents and guardians of students.
- Participated in professional development workshops related to teaching techniques.
Sales Associate
Bath & Body Works
Arlington, Texas
08.2020 - 07.2022
- Processed returns, exchanges, and refunds in accordance with company policies.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Education
High School Diploma -
Raul Yzaguirre School For Success
Houston, TX06-2020
Some College (No Degree) - Social Work
The University of Texas At Arlington
Arlington, TXSkills
- Administrative Support
- Calm and Patient Demeanor
- Computer Skills
- Collaborative Teamwork
- CPR and First Aid Certified
- Positive communication skills
- Customer service understanding
Affiliations
- Reading
- Exploring
- Writing
- Photography
- Volunteering
- Learning New Skills
Certification
- CPR and First Aid Certification
- Food Handlers Certification
Languages
English
Professional
Spanish
Limited
References
References available upon request.
Timeline
Front Desk Receptionist
The Abbey at Westminster Plaza
06.2024 - Current
Teaching Assistant
The Kipling School
08.2022 - 05.2024
Sales Associate
Bath & Body Works
08.2020 - 07.2022
High School Diploma -
Raul Yzaguirre School For Success
Some College (No Degree) - Social Work
The University of Texas At Arlington
- CPR and First Aid Certification
- Food Handlers Certification
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